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HP Rp5700 HP rp5700 Business System Service Reference Guide, 1st Edition - Page 194

HP Client Foundation Suite and, unlocking Smart Cover Lock - bios password

UPC - 884420470731

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Page 194 highlights

initial 23 replicating 34 setup password changing 43 deleting 44 entering 42 setting 42 SFF battery removal and replacement 113 cable connections 68 cable lock removal and replacement 62 cable management 67 computer cover removal and replacement 64 disassembly preparation 61 drive positions 93 external 3.5-inch drive removal and replacement 97 fan shroud removal and replacement 103 heatsink removal and replacement 108 optical drive removal and replacement 95 power supply removal and replacement 111 power switch removal and replacement 105 preparation for disassembly 61 processor removal and replacement 109 speaker removal and replacement 107 system board connections 68 system board removal and replacement 112 Smart Cover FailSafe Key, ordering 47 Smart Cover Lock FailSafe Key 47 locking 47 unlocking 47 Smart Cover Sensor protection levels 46 setting 46 software Active Management Technology 30 Altiris AClient 24 Altiris Deployment Solution Agent 24 asset tracking 39 backing up 21 Drive Protection System 48 HP Backup and Recovery Manager 2, 24 HP Client Catalog for SMS 30 HP Client Foundation Suite 29 HP Client Management Interface 26 HP Client Management Premium Suite 29 HP Client Manager 27 HP Insight Diagnostics 17 HP OpenView Client Configuration Manager 29 HP ProtectTools Security Manager 28 HP System Software Manager 27 integration 23 OpenView PC Configuration Management Solution 30 problems 173 recovery 23 Remote System Installation 26 Restore Plus! 24 Restore Plus! CD 2 restoring 21 servicing computer 58 updating and management tools 26 spare part number tamper-resistent wrench 59 Torx T-15 screwdriver 58 speaker SFF removal and replacement 107 specifications memory 69 static electricity 54 Subscriber's Choice 32 surge-tolerant power supply 48 system board reference designators 175 SATA connectors 49 SFF removal and replacement 112 System Software Manager 27 T tamper-proof screws tool 59 temperature control 56 temperature, internal computer 48 thermal sensor 48 tools, servicing 58 Torx T15 screwdriver 58 U unlocking computer cover 61 unlocking Smart Cover Lock 47 URLs (Web sites). See Web sites USB flash media device, bootable 35 USB pin assignments 119 V ventilation, proper 56 W Wake-on-LAN feature 162 Web sites BIOS download 32 Fingerprint Identification Technology 48 HP Client Foundation Suite 29 HP Client Foundation Suite and Client Premium Suite 24 HP Client Management Premium Suite 29 HP Client Manager 28 HP OpenView Client Configuration Manager 29 HP OpenView PC Configuration Management Solution 30 HP ProtectTools Security Manager 28 HP white papers 31 HPQFlash 33 Intel vPro technology 31 PC deployment 24 184 Index ENWW

Section	Page
Install the Operating System	11
Installing or Upgrading Device Drivers	11
Downloading Microsoft Windows Updates	12
Transferring Files and Settings	12
Creating a Disc Recovery Set	12
Computer Setup (F10) Utility	15
Computer Setup (F10) Utilities	15
Using Computer Setup (F10) Utilities	16
Computer Setup—File	17
Computer Setup—Storage	18
Computer Setup—Security	21
Computer Setup—Power	23
Computer Setup—Advanced	24
Recovering the Configuration Settings	26
HP Insight Diagnostics	27
HP Insight Diagnostics	27
Accessing HP Insight Diagnostics	27
Survey Tab	28
Test Tab	28
Status Tab	29
Log Tab	30
Help Tab	30
Saving and Printing Information in HP Insight Diagnostics	30
Downloading the Latest Version of HP Insight Diagnostics	31
Protecting the Software	31
Restoring the Software	31
Desktop Management	33
Initial Configuration and Deployment	33
HP OpenView Agent	34
Altiris Deployment Solution Agent	34
HP Backup and Recovery Manager	35
Remote System Installation	36
Software Updating and Management	36
HP Client Management Interface	36
HP System Software Manager	37
HP Client Manager	37
HP ProtectTools Security Manager	38
HP Client Management Premium Suite	39
HP Client Foundation Suite	39
HP OpenView Client Configuration Manager	39
HP Client Catalog for SMS	40
HP OpenView PC Configuration Management Solution	40
Intel vPro-branded PCs with Active Management Technology	40
Proactive Change Notification	42
Subscriber’s Choice	42
Retired Solutions	42
ROM Flash	42
Remote ROM Flash	42
HPQFlash	43
Boot Block Emergency Recovery Mode	43
Replicating the Setup	44
Copying to Single Computer	44
Copying to Multiple Computers	44
Creating a Bootable Device	45
Supported USB Flash Media Device	45
Unsupported USB Flash Media Device	47
Dual-State Power Button	48
HP Web Site Support	48
Industry Standards	49
Asset Tracking and Security	49
Password Security	51
Establishing a Setup Password Using Computer Setup	52
Establishing a Power-On Password Using Computer Setup	52
Entering a Power-On Password	52
Entering a Setup Password	52
Changing a Power-On or Setup Password	53
Deleting a Power-On or Setup Password	54
National Keyboard Delimiter Characters	54
Clearing Passwords	54
DriveLock	55
Using DriveLock	55
DriveLock Applications	55
Smart Cover Sensor	56
Setting the Smart Cover Sensor Protection Level	56
Smart Cover Lock	56
Locking the Smart Cover Lock	57
Unlocking the Smart Cover Lock	57
Using the Smart Cover FailSafe Key	57
Cable Lock Provision	58
Fingerprint Identification Technology	58
Fault Notification and Recovery	58
Drive Protection System	58
Surge-Tolerant Power Supply	58
Thermal Sensor	58
Serial and Parallel ATA Drive Guidelines and Features	59
SATA Hard Drives	59
SATA Hard Drive Cables	60
SATA Data Cable	60
SATA Power Cable	60
PATA Device Information	61
ATA SMART Drives	61
Hard Drive Capacities	61
Identifying the Chassis, Routine Care, and Disassembly Preparation	63
Chassis Designations	63
rp5700	63
Electrostatic Discharge Information	64
Generating Static	64
Preventing Electrostatic Damage to Equipment	64
Personal Grounding Methods and Equipment	65
Grounding the Work Area	65
Recommended Materials and Equipment	65
Operating Guidelines	66
Routine Care	67
General Cleaning Safety Precautions	67
Cleaning the Computer Case	67
Cleaning the Keyboard	67
Cleaning the Monitor	68
Cleaning the Mouse	68
Service Considerations	68
Power Supply Fan	68
Tools and Software Requirements	68
Screws	69
Cables and Connectors	69
Hard Drives	69
Lithium Coin Cell Battery	70
Removal and Replacement Procedures — Small Form Factor (SFF) Chassis	71
Preparation for Disassembly	71
External Security Devices	72
Installing a Cable Lock	72
Installing a Padlock	73
Computer Cover	74
Front Drive Bezel	75
Front Bezel Assembly	76
Cable Management	77
Cable Connections	78
Memory	79
DIMMs	79
DDR2-SDRAM DIMMs	79
Populating DIMM Sockets	80
Installing DIMMs	81
Expansion Cards	84
Introduction	84
ADD2, SDVO, or PCI Express Expansion Card	85
PCI Card in the Riser Card Cage	88
USB PlusPower Ports	92
PCI Riser Card Cage Assembly	95
Powered Serial Ports	96
Configuring Power to a Serial Port	97
Drives	103
Drive Positions	103
Installing and Removing Drives	103
Optical Drive	105
Primary 3.5-Inch Internal Hard Drive	107
Secondary 3.5-Inch Internal Hard Drive	110
Fan Shroud	113
Chassis Fan	114
Power Switch	115
Front USB Connector	116
Speaker	117
Heatsink	118
Processor	119
Power Supply	121
System Board	122
Battery	123
Type 1 Battery Holder	124
Type 2 Battery Holder	124
Type 3 Battery Holder	125
Connector Pin Assignments	127
Keyboard	127
Mouse	127
Ethernet RJ-45	128
Parallel Interface	128
Serial Interface, Powered and Non-Powered	129
USB	129
Microphone	129
Headphone	129
Line-in Audio	130
Line-out Audio	130
External Infrared Transceiver	130
Monitor	131
ATA/ATAPI (IDE) Standard Drive Cable	132
24-Pin Power	132
6-Pin Power (for CPU)	133
SATA Data and Power	133
PCI Express, Pin A	134
PCI Express, Pin B	135
DVI Connector	136
Power Cord Set Requirements	137
General Requirements	137
Japanese Power Cord Requirements	137
Country-Specific Requirements	138
POST Error Messages	139
Power-On Self-Test (POST)	139
POST Numeric Codes and Text Messages	140
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	146
Troubleshooting Without Diagnostics	149
Safety and Comfort	149
Before You Call for Technical Support	149
Helpful Hints	150
Solving General Problems	152
Solving Power Problems	156
Solving Hard Drive Problems	157
Solving Media Card Reader Problems	159
Solving Display Problems	161
Solving Audio Problems	165
Solving Printer Problems	167
Solving Keyboard and Mouse Problems	168
Solving Hardware Installation Problems	170
Solving Network Problems	172
Solving Memory Problems	175
Solving Processor Problems	176
Solving CD-ROM and DVD Problems	176
Solving Drive Key Problems	179
Solving Front Panel Component Problems	180
Solving Internet Access Problems	181
Solving Software Problems	183
Contacting Customer Support	184
System Board and Riser Board Reference Designators	185

Match case Limit results 1 per page

initial

replicating

setup password

changing

deleting

entering

setting

SFF

battery removal and

replacement

113

cable connections

cable lock removal and

replacement

cable management

computer cover removal and

replacement

disassembly preparation

drive positions

external 3.5-inch drive removal

and replacement

fan shroud removal and

replacement

103

heatsink removal and

replacement

108

optical drive removal and

replacement

power supply removal and

replacement

111

power switch removal and

replacement

105

preparation for

disassembly

processor removal and

replacement

109

speaker removal and

replacement

107

system board connections

system board removal and

replacement

112

Smart Cover FailSafe Key,

ordering

Smart Cover Lock

FailSafe Key

locking

unlocking

Smart Cover Sensor

protection levels

setting

software

Active Management

Technology

Altiris AClient

Altiris Deployment Solution

Agent

asset tracking

backing up

Drive Protection System

HP Backup and Recovery

Manager

HP Client Catalog for SMS

HP Client Foundation

Suite

HP Client Management

Interface

HP Client Management

Premium Suite

HP Client Manager

HP Insight Diagnostics

HP OpenView Client

Configuration Manager

HP ProtectTools Security

Manager

HP System Software

Manager

integration

OpenView PC Configuration

Management Solution

problems

173

recovery

Remote System

Installation

Restore Plus!

Restore Plus! CD

restoring

servicing computer

updating and management

tools

spare part number

tamper-resistent wrench

Torx T-15 screwdriver

speaker

SFF removal and

replacement

107

specifications

memory

static electricity

Subscriber's Choice

surge-tolerant power supply

system board

reference designators

175

SATA connectors

SFF removal and

replacement

112

System Software Manager

tamper-proof screws

tool

temperature control

temperature, internal

computer

thermal sensor

tools, servicing

Torx T15 screwdriver

unlocking computer cover

unlocking Smart Cover Lock

URLs (Web sites).

See

Web sites

USB flash media device,

bootable

USB pin assignments

119

ventilation, proper

Wake-on-LAN feature

162

Web sites

BIOS download

Fingerprint Identification

Technology

HP Client Foundation

Suite

HP Client Foundation Suite and

Client Premium Suite

HP Client Management

Premium Suite

HP Client Manager

HP OpenView Client

Configuration Manager

HP OpenView PC Configuration

Management Solution

HP ProtectTools Security

Manager

HP white papers

HPQFlash

Intel vPro technology

PC deployment

184

Index

ENWW