HP Scanjet 7450c HP Scanjet 7400C Series Scanner Mac - (English) User Manual - Page 90
Resolving issues with accessories, Resolving issues with the XPA
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90 Troubleshooting usage and maintaining Resolving issues with accessories This section contains information for resolving issues when you are using the XPA or ADF. Resolving issues with the XPA This section contains issues that might occur when you are using the transparency adapter (XPA). See also "Resolving issues with slides and negatives" on page 84. The XPA is not working at all. The XPA cable might not be connected correctly. Make sure the XPA cable is connected securely to the XPA port on the scanner. When using the XPA, I cannot choose XPA (Slides) or XPA (Negatives) on the Scan menu. q The XPA cable might not be connected correctly. Make sure the XPA cable is connected securely to the XPA port on the scanner. q If you connected the XPA while the HP PrecisionScan Pro software was running, restart the software. Doing so allows the software to detect the XPA. Back to TOC There is no light or only a dim light in the transparency adapter after checking XPA (Slides) or XPA (Negatives) in the Scan menu. q Make sure you have selected XPA (Slides) or XPA (Negatives) from the Scan menu in the HP PrecisionScan Pro software. If these two commands are unavailable, restart the software while the XPA is connected to the scanner. q One or both of the bulbs in the XPA might be broken or not working. With the XPA connected to the scanner, hold the XPA up and look for even illumination on both sides of the XPA. If a bulb is broken, service is required.