HP StorageWorks 2/140 director product manager user guide - Page 158

Using Maintenance Features Enable Call-Home Notification The call-home feature enables the HAFM server to automatically contact a support center to report system problems. The support center server accepts calls from the HAFM server, logs reported events, and notifies one or more support center representatives. Use the Enable Call Home Notification function on the Product Manager to enable call-home notification for events that occur on the selected director. The default state is disabled. Notes • You must enable Call-Home Event Notification through the StorageWorks HAFM application Maintenance menu before enabling this function through the Product Manager for individual directors. A choice of two Call Home features is provided when HAFM is installed. • In legacy HP environments, call-home notification for directors and switches requires installation of Proactive Service software. This service is offered at no additional charge for subsystems covered under an on-site warranty or on-site storage hardware support contract. To register or order Proactive Services software, contact your HP customer service representative. • In classic HP environments, configure telephone numbers and other information for the call-home feature through the Windows dial-up networking application. To enable call-home notification for a director, choose Enable Call Home Notification from the Maintenance menu. Refer to the hp StorageWorks director 2/64 service manual for the Director 2/64 and the hp StorageWorks director 2/140 service manual for the Director 2/140. A check mark displays next to the menu option to indicate that call-home notification is enabled. Backup and Restore Configuration Choose this option to save the product configuration stored on the director to the HAFM server hard disk, or to restore the product configuration from the HAFM server. Only a single copy of the configuration is kept on the server. 5-6 director product manager user guide