HP StorageWorks 2/140 director product manager user guide - Page 203

Information and Error Messages Table A-1: Product Manager Messages (Continued) Message Product Manager error < error number 5001 or 5002 >. Product Manager instance is currently open. R_A_TOV must be greater than E_D_TOV. Resource is unavailable. SANtegrity Feature not installed. Please contact your sales representative. Send firmware failed. SNMP trap address not defined. Description The Product Manager application encountered an internal error (5001 or 5002) and cannot continue operation. A Product Manager window is currently open. R_A_TOV must be greater than E_D_TOV. The specified operation cannot be performed because the product is unavailable. The user selected Switch Binding from the Configure menu, but the optional SANtegrity feature is not installed. A firmware download operation failed. If an SNMP community name is defined, a corresponding SNMP trap recipient address must also be defined. Action Contact the next level of support to report the problem. Informational message only. Change one of the values so that R_A_TOV is greater than E_D_TOV Verify that the Ethernet connection between the HAFM server and the director is up or available. Install the SANtegrity key through the Configure Feature Key dialog box before using Switch Binding features. Retry the firmware download operation. If the problem persists, contact the next level of support. Enter a corresponding SNMP trap recipient address. director product manager user guide A-25