HP StorageWorks 2/140 director product manager user guide - Page 184

Information and Error Messages Table A-1: Product Manager Messages (Continued) Message Cannot retrieve port configuration. Cannot retrieve information for port. Cannot retrieve port statistics. Cannot run diagnostics on a port that is failed. Cannot run diagnostics on an active E-port. Description The port configuration cannot be retrieved by the Product Manager application because the Ethernet link is down or busy. Port information cannot be retrieved by the Product Manager application because the Ethernet link is down or busy. Port statistics cannot be retrieved by the Product Manager application because the Ethernet link is down or busy. Port diagnostics (loopback tests) cannot be performed on a port that has failed any previous diagnostic (power-on diagnostic, online diagnostic, or loopback test). The amber LED associated with the port illuminates to indicate the failed state. Port diagnostics cannot be performed on an active E-port. Action Retry the operation later. If the condition persists, contact the next level of support. Retry the operation later. If the condition persists, contact the next level of support. Retry the operation later. If the condition persists, contact the next level of support. Reset the port and perform diagnostics again. Run diagnostics on an E-port only when it is not active. A-6 director product manager user guide