HP StorageWorks MSA2012i HP StorageWorks 2000 Modular Smart Array Reference Gu - Page 14

HP Technical Support Telephone numbers for worldwide technical support are listed on the HP support website: http://www.hp.com/support/. Collect the following information before calling: ■ Technical support registration number (if applicable) ■ Product serial numbers ■ Product model names and numbers ■ Applicable error messages ■ Operating system type and revision level ■ Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored. Customer Self Repair HP customer self repair (CSR) programs allow you to repair your HP StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HPauthorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Product Warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty 14 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008