HP StorageWorks MSA2012i HP StorageWorks 2000 Modular Smart Array Reference Gu - Page 209
Isolating External Data Path Faults on an iSCSI Storage System
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Isolating External Data Path Faults on an iSCSI Storage System To troubleshoot external data path faults, perform the following steps: 1. Select Monitor > Status > Advanced Settings > Host Port Status. This page provides a graphical representation of controller host port status and port details. 2. Review the graphical representation of host port status. ■ Green - Host link is up (connected) ■ White - Host link is down (not connected) An indication of link down can be caused by one or more of the following conditions: ■ A faulty HBA or NIC in the host ■ A faulty Ethernet cable ■ A faulty port in the host interface module ■ A disconnected cable 3. To target the cause of the link failure, view the host port details by clicking on a port in the graphical view and then reviewing the details listed below it. The data displayed includes: ■ iSCSI Port Status Details - Selected controller and port number ■ Link Status - Link is up or down ■ Qualified Name - iSCSI qualified name (IQN) ■ Link Speed - Actual link speed, in Gbit/sec ■ IP Version - IP addressing version; 4 for IPv4 ■ IP Address - Port IP address ■ IP Mask - Port IP subnet mask ■ IP Gateway - Port gateway IP address ■ Service Port - iSCSI port number ■ Hardware Address - Port MAC address Chapter 7 Troubleshooting Using SMU 209