HP StorageWorks MSA2012i HP StorageWorks 2000 Modular Smart Array Reference Gu - Page 207
Reviewing the Event Log for Disabled PHYs, Resolving PHY Faults
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Reviewing the Event Log for Disabled PHYs If the fault isolation firmware disables a PHY, the event log shows a message like the following:. Phy disabled. Enclosure:A00. Phy11. PhysId11 Type:Drive. Reason:Externally Disabled. When a PHY has been disabled manually, the event log shows a similar message with a different reason: Phy disabled. Enclosure:A00. Phy11. PhysId11. Type:Drive. Reason:Ctrl Page Disabled. Resolving PHY Faults 1. Ensure that the cables are securely connected. If they are not, tighten the connectors. 2. Reset the affected controller or power-cycle the enclosure. 3. If the problem persists, replace the affected FRU or enclosure. 4. Periodically examine the Expander Status page to see if the fault isolation firmware disables the same PHY again. If it does: a. Replace the appropriate cable. b. Reset the affected controller or power-cycle the enclosure. Chapter 7 Troubleshooting Using SMU 207