HP XP20000/XP24000 HP StorageWorks XP24000/XP20000 Remote Web Console User Gui - Page 137

CFL Extension Error Conditions and Recommended Actions

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Table 36 General Error Conditions (continued) Error Condition Probable Cause / Recommended Action Remote Web Console processing is temporarily delayed. An internal processing (for example, configuration change, P.P. check, and operational information acquisition) might be being executed on the SVP (web server). An error occurred because a digital signature or security certificate is expired. You can continue using Remote Web Console even though the digital signature for the Remote Web Console Java application is expired. For the operation on the displayed dialog box, see "Permission for Accessing Local Client Files" (page 36). If you are unable to resolve an error condition. Copy the Remote Web Console configuration information onto floppy disks using the FD Dump Tool (see "Downloading Trace Files Using the FD Dump Tool" (page 110)), and contact HP technical support (see "Calling HP Technical Support" (page 138)). Note on the Operation on UNIX If you click the Remote Web Console Click the dialog box once more. main window while a dialog box is displayed, the dialog box disappears (hides) behind the Remote Web Console main window. If you click the Remote Web Console Click the XP Auto LUN window and the XP Performance Control window once main window while the XP Auto LUN more. window and the XP Performance Control window are displayed, these windows will disappear (hide) behind the Remote Web Console main window. The button on the XP Auto LUN window and the XP Performance Control window remains active, even if you click Apply and the processing is being executed. In this case, the windows are closed if you click . Even if the windows are closed, the processing will continue normally. The web browser is incorrectly When you use Remote Web Console on the Japanese Mozilla, enter the displayed because the GUI items, such following commands using the X Server Emulator. Log out of Remote Web as labels and icons, cannot be Console once, and then log in to Remote Web Console again. downloaded properly. B Shell: Part of the buttons cannot be LANG=C displayed because they are out of the export LANG window. C Shell: setenv LANG C The web browser is forcibly (abnormally) closed. If a java_vm process and a mozilla process remain abnormally because of a Mozilla hang-up, Remote Web Console performance becomes abnormal. If this occurs, delete the abnormal processes first before continuing the Remote Web Console operations. CFL Extension Error Conditions and Recommended Actions The following error conditions may occur when using CFL Extension. General Troubleshooting 137

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Table 36 General Error Conditions
(continued)
Probable Cause / Recommended Action
Error Condition
An internal processing (for example, configuration change, P.P. check, and
operational information acquisition) might be being executed on the SVP (web
server).
Remote Web Console processing is
temporarily delayed.
You can continue using Remote Web Console even though the digital signature
for the Remote Web Console Java application is expired. For the operation on
the displayed dialog box, see
“Permission for Accessing Local Client Files”
(page 36)
.
An error occurred because a digital
signature or security certificate is
expired.
Copy the Remote Web Console configuration information onto floppy disks
using the
FD Dump Tool
(see
“Downloading Trace Files Using the FD Dump
Tool” (page 110)
), and contact HP technical support (see
“Calling HP Technical
Support” (page 138)
).
If you are unable to resolve an error
condition.
Note on the Operation on UNIX
Click the dialog box once more.
If you click the Remote Web Console
main window while a dialog box is
displayed, the dialog box disappears
(hides) behind the Remote Web
Console main window.
Click the XP Auto LUN window and the XP Performance Control window once
more.
If you click the Remote Web Console
main window while the XP Auto LUN
window and the XP Performance
Control window are displayed, these
windows will disappear (hide) behind
the Remote Web Console main
window.
Even if the windows are closed, the processing will continue normally.
The
button on the XP Auto LUN
window and the XP Performance
Control window remains active, even
if you click
Apply
and the processing
is being executed. In this case, the
windows are closed if you click
.
When you use Remote Web Console on the Japanese Mozilla, enter the
following commands using the X Server Emulator. Log out of Remote Web
Console once, and then log in to Remote Web Console again.
B Shell:
LANG=C
export
LANG
C Shell:
setenv
LANG C
The web browser is incorrectly
displayed because the GUI items, such
as labels and icons, cannot be
downloaded properly.
Part of the buttons cannot be
displayed because they are out of the
window.
If a
java_vm
process and a
mozilla
process remain abnormally because of
a Mozilla hang-up, Remote Web Console performance becomes abnormal. If
this occurs, delete the abnormal processes first before continuing the Remote
Web Console operations.
The web browser is forcibly
(abnormally) closed.
CFL Extension Error Conditions and Recommended Actions
The following error conditions may occur when using CFL Extension.
General Troubleshooting
137