IBM 86655RY Hardware Maintenance Manual - Page 198

Using and understanding the ServeRAID Monitor Log, ServeRAID Defunct DDD event log.

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2. In ServeRAID Manager select the system with Defunct (DDD) drives. 3. Right click on the system and choose "Save printable configuration and event logs." These logs are saved into the installation directory of ServeRAID Manager, usually Program Files\RAIDMAN. The log files are saved as RAIDX.log where X is the controller number. 4. Open the correct log for the controller with Defunct Drives and find the heading "ServeRAID Defunct (DDD) event log." 5. Mark hard disk drive online in order, starting from the bottom of this log. 6. Rebuild the last drive. When the operating system is not accessible, to determine the correct order to software replace, follow the following steps: 1. Boot to the ServeRAID options CD. 2. Right click on the local system. 3. Insert diskette in drive and select "Save printable configuration and event logs." 4. Take logs to another system and view. The log files are saved as RAIDX.log where X is the controller number. 5. Open the correct log for the controller with Defunct Drives and find the heading "ServeRAID Defunct (DDD) event log." 6. Mark hard disk drive online in order, starting from the bottom of this log. 7. Rebuild the last drive. Using and understanding the ServeRAID Monitor Log The ability to read the ServeRAID log, generated by ServeRAID monitor, is a most important part of recovering an array when one or more drives are marked Defunct (DDD). From the ServeRAID log, you can determine in what order drives went Defunct (DDD), and, if multiple drives are Defunct (DDD), which one is the "inconsistent" or "out-of-synch" drive. The ServeRAID log is created by running either ServeRAID monitor or Netfinity Manager. ServeRAID monitor is available from the IBM web site: http://www.ibm.com/pc/files.html Search on "ServeRAID." Netfinity Manager is part of ServerGuide, which is shipped with every IBM server. The following is an excerpt from a ServeRAID log created by ServeRAID monitor: Table 21. Sample ServeRAID log. RAID log 09/12/97 09:33:36 INF003:A1C-B -- synchronization started 09/12/97 09:40:22 INF004:A1C-B -- synchronization completed 09/12/97 09:41:43 CRT001:A1C3B03 -- dead drive detected 09/12/97 09:42:13 INF001:A1C-B -- rebuild started 09/12/97 09:52:11 INF002:A1C-B -- rebuild completed 09/12/97 09:55:24 CRT001:A1C3B04 -- dead drive detected The original configuration was: 188 Hardware Maintenance Manual: Netfinity 7600 - Type 8665 Models 1RY, 2RY

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188
Hardware Maintenance Manual: Netfinity 7600
–
Type 8665 Models 1RY, 2RY
2.
In ServeRAID Manager select the system with Defunct (DDD) drives.
3.
Right click on the system and choose
“
Save printable configuration and event
logs.
”
These logs are saved into the installation directory of ServeRAID Manager,
usually
Program Files\RAIDMAN
. The log files are saved as
RAIDX.log
where
X
is
the controller number.
4.
Open the correct log for the controller with Defunct Drives and find the heading
“
ServeRAID Defunct (DDD) event log.
”
5.
Mark hard disk drive online in order, starting from the bottom of this log.
6.
Rebuild the last drive.
When the operating system is not accessible, to determine the correct order to
software replace, follow the following steps:
1.
Boot to the ServeRAID options CD.
2.
Right click on the local system.
3.
Insert diskette in drive and select
“
Save printable configuration and event logs.
”
4.
Take logs to another system and view. The log files are saved as
RAIDX.log
where
X
is the controller number.
5.
Open the correct log for the controller with Defunct Drives and find the heading
“
ServeRAID Defunct (DDD) event log.
”
6.
Mark hard disk drive online in order, starting from the bottom of this log.
7.
Rebuild the last drive.
Using and understanding the ServeRAID Monitor Log
The ability to read the ServeRAID log, generated by ServeRAID monitor, is a most
important part of recovering an array when one or more drives are marked Defunct
(DDD). From the ServeRAID log, you can determine in what order drives went
Defunct (DDD), and, if multiple drives are Defunct (DDD), which one is the
“
inconsistent
”
or
“
out-of-synch
”
drive. The ServeRAID log is created by running
either ServeRAID monitor or Netfinity Manager.
ServeRAID monitor is available
from the IBM web site:
Search on
“
ServeRAID.
”
Netfinity Manager is part of ServerGuide, which is shipped with every IBM server.
The following is an excerpt from a ServeRAID log created by ServeRAID monitor:
The original configuration was:
Table 21. Sample ServeRAID log.
RAID log
09/12/97 09:33:36
INF003:A1C-B -- synchronization started
09/12/97 09:40:22 INF004:A1C-B --
synchronization completed
09/12/97 09:41:43 CRT001:A1C3B03 -- dead drive detected
09/12/97 09:42:13 INF001:A1C-B -- rebuild started
09/12/97 09:52:11 INF002:A1C-B -- rebuild completed
09/12/97 09:55:24 CRT001:A1C3B04 -- dead drive detected