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IBM 86655RY Hardware Maintenance Manual - Page 241

Remove Failing PCI Card

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Error Code/Symptom FRU/Action 00019504 (Processor 4 is not functioning - 1. VRM 4 check VRM and processor LEDs) 2. Processor 4 3. Processor/PCI Board 4. I/O Legacy Board 00019701 (Processor 1 failed BIST) 1. Processor 1 2. Processor/PCI Board 3. I/O Legacy Board 00019702 (Processor 2 failed BIST) 1. Processor 2 2. Processor/PCI Board 3. I/O Legacy Board 00019703 (Processor 3 failed BIST) 1. Processor 3 2. Processor/PCI Board 3. I/O Legacy Board 00019704 (Processor 4 failed BIST) 1. Processor 4 2. Processor/PCI Board 00180100 ROM) (No room for PCI option 1. Run Configuration/Setup 2. Failing Adapter 3. I/O Legacy Board 00180200 (No more I/O space available for PCI adapter) 1. Run Configuration/Setup 2. Failing Adapter 3. I/O Legacy Board 00180300 (No more memory (above 1. Run Configuration/Setup 1MB for PCI adapter) 2. Failing Adapter 3. I/O Legacy Board 00180400 (No more memory (below 1. Run Configuration/Setup 1MB for PCI adapter) 2. Failing Adapter 3. I/O Legacy Board 00180500 (PCI option ROM checksum error) 1. Remove Failing PCI Card 2. I/O Legacy Board 00180600 test failure) (PCI device built-in self 1. Run Configuration/Setup 2. Failing Adapter 3. I/O Legacy Board 00180700, 00180800 (General PCI error) 1. I/O Legacy Board 2. PCI Card 01295085 test error) (ECC checking hardware 1. Processor/PCI Board 2. Processor 01298001 processor 1) (No update data for 1. Ensure all processors are the same stepping level and cache size. 2. Processor 1 01298002 processor 2) (No update data for 1. Ensure all processors are the same stepping level and cache size. 2. Processor 2 Symptom-to-FRU index 231

Section	Page
About this manual	5
Important safety information	5
Online support	6
General checkout	11
General information	13
Features and specifications	13
Server features	15
Reliability, availability, and serviceability	16
Controls and indicators	17
Information LED panel	19
Diagnostics	21
Diagnostic tools overview	21
POST	22
Small computer system interface messages	22
Solving ServeRAID problems	23
Diagnostic programs and error messages	34
Light path diagnostics	37
Power checkout	41
Temperature checkout	41
Recovering BIOS	42
Replacing the battery	42
Diagnosing errors	44
Configuring the server	53
Using the Configuration/Setup Utility program	53
Using the SCSISelect utility program	59
Installing options	63
Major components of the Netfinity 7600	63
Component locations	64
Before you begin	70
Removing the server top cover and bezel	71
Working with adapters	73
Installing internal drives	76
Installing memory-module kits	81
Installing a microprocessor kit	83
Installing a hot-swap power supply	86
Replacing a hot-swap fan	88
Completing the installation	89
Connecting external options	91
Input/output ports	91
Cabling the server	103
Installing the server in a rack	103
Netfinity Manager	105
Managing your IBM Netfinity server with Netfinity Manager	106
Netfinity Manager documentation	106
Netfinity Manager system requirements	106
Starting the Netfinity Manager installation program	108
Netfinity Manager database support	115
Starting Netfinity Manager	125
Getting more information about Netfinity Manager	132
Installation options	133
FRU information (service only)	137
Diagnostic switch card	137
Disconnecting the shuttle	138
Front LED card assembly	138
I/O Legacy board	139
Memory card removal	140
PCI switch card	142
Power backplane assembly	142
Processor/PCI backplane	143
Removing the shuttle	145
SCSI backplane assembly	145
SCSI daughter card	146
Installing and configuring ServeRAID controllers	149
Features and connector locations of ServeRAID-4H controller	149
Features and connector locations of ServeRAID-4L controller	151
Features and connector locations of ServeRAID-4M controller	153
Using a ServeRAID-4x controller in a server with Hot-plug PCI features	155
Step 1: Installing and cabling a ServeRAID controller	156
Step 2: Updating BIOS and firmware code	161
Step 3: Configuring ServeRAID controllers	161
Obtaining ServeRAID updates	172
ServeRAID device driver order on Windows 2000 and Windows NT 4.0	174
Using utility programs	175
Introduction to IBM ServeRAID cluster solution	185
Monitoring and updating an IBM ServeRAID cluster solution	186
POST (ISPR) error codes and procedures	190
Recovery procedures for defunct (DDD) drives	194
Channel record table	201
Reference information	202
Symptom-to-FRU index	225
Beep symptoms	225
No beep symptoms	228
Diagnostic panel LEDs	228
Diagnostic error codes	230
Error symptoms	235
Power supply LED errors	235
POST error codes	236
ServeRAID POST (ISPR) error codes	242
ServeRAID	244
SCSI error codes	246
Temperature error messages	246
Fan error messages	247
Power error messages	247
System shutdown	248
DASD checkout	249
Host Built-In Self Test (BIST) checkout	249
I2C bus fault messages	249
Undetermined problems	251
Parts listing (Type 8665)	253
Part A	253
Part B	254
System	255
Keyboards	256
Power cords	257
Related service information	259
Safety information	259
Send us your comments!	289
Problem determination tips	290
Notices	290

Match case Limit results 1 per page

Symptom-to-FRU index

231

00019504

(Processor 4 is not functioning -

check VRM and processor LEDs)

VRM 4

Processor 4

Processor/PCI Board

I/O Legacy Board

00019701

(Processor 1 failed BIST)

Processor 1

Processor/PCI Board

I/O Legacy Board

00019702

(Processor 2 failed BIST)

Processor 2

Processor/PCI Board

I/O Legacy Board

00019703

(Processor 3 failed BIST)

Processor 3

Processor/PCI Board

I/O Legacy Board

00019704

(Processor 4 failed BIST)

Processor 4

Processor/PCI Board

00180100

(No room for PCI option

ROM)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180200

(No more I/O space

available for PCI adapter)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180300

(No more memory (above

1MB for PCI adapter)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180400

(No more memory (below

1MB for PCI adapter)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180500

(PCI option ROM

checksum error)

Remove Failing PCI Card

I/O Legacy Board

00180600

(PCI device built-in self

test failure)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180700, 00180800

(General PCI error)

I/O Legacy Board

PCI Card

01295085

(ECC checking hardware

test error)

Processor/PCI Board

Processor

01298001

(No update data for

processor 1)

Ensure all processors are the same stepping level and cache size.

Processor 1

01298002

(No update data for

processor 2)

Ensure all processors are the same stepping level and cache size.

Processor 2

Error Code/Symptom

FRU/Action