IBM 86655RY Hardware Maintenance Manual - Page 7

Contents, About this manual .. iii, General checkout.. 1, General information.. 3, Diagnostics .11 - computers

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Contents About this manual iii Important safety information iii Online support iv IBM online addresses iv General checkout 1 General information 3 Features and specifications 3 Server features 5 Reliability, availability, and serviceability 6 Controls and indicators 7 Information LED panel 9 Diagnostics 11 Diagnostic tools overview 11 POST 12 POST beep codes 12 POST error messages 12 Event/error logs 12 Small computer system interface messages 12 Solving ServeRAID problems 13 ServeRAID controller messages 13 ServeRAID startup messages 13 ServeRAID ISPR, BCS, and ECS POST error codes . 18 Rebuilding a defunct drive 22 Steps for recovering from defunct drives 23 Rebuilding a hot-swap drive 23 Recovering from an incomplete format of a physical drive 23 Recovering from a failure in a failover-environment 24 Replacing a non-hot-plug controller in a failover pair . 24 Diagnostic programs and error messages 24 Text messages 25 Starting the diagnostic programs 25 Viewing the test log 26 Diagnostic error message tables 27 Light path diagnostics 27 Power supply LEDs 27 Diagnostic panel LEDs 28 Light path diagnostics 29 Power checkout 31 Temperature checkout 31 Recovering BIOS 32 Replacing the battery 32 Diagnosing errors 34 Troubleshooting the Ethernet controller 34 Network connection problems 34 Ethernet controller troubleshooting chart. . . . . . 35 Ethernet controller messages 36 Novell NetWare or IntraNetWare server ODI driver messages 37 NDIS 4.0 (Windows NT) driver messages . . . . . 39 UNIX messages 39 Configuring the server 43 Using the Configuration/Setup Utility program . . . . . 43 Starting the Configuration/Setup Utility program 43 © Copyright IBM Corp. 1999, 2000 Choices available from the Configuration/Setup main menu 44 Using passwords 48 Power-on password 48 Administrator password 48 Using the SCSISelect utility program 49 Starting the SCSISelect utility program 49 Choices available from the SCSISelect menu . . . . . 50 Installing options 53 Major components of the Netfinity 7600 53 Component locations 54 I/O board component locations 54 Processor board component locations 55 Processor board LEDs 55 Processor board connectors 56 Processor board jumpers 57 Memory board component locations 58 Memory board connectors 58 Memory board LED locations 60 Before you begin 60 Working inside the server with the power on . . . . . 61 Removing the server top cover and bezel 61 Removing the top cover 62 Removing the media-bay bezel 62 Removing the front trim bezel 63 Working with adapters 63 Adapter considerations 64 Installing a hot-plug adapter 64 Installing internal drives 66 Internal drive bays 67 Installing a hot-swap hard disk drive 68 Installing a 5.25-inch removable-media drive . . . . . 70 Installing memory-module kits 71 Installing a microprocessor kit 73 Installing a hot-swap power supply 76 Replacing a hot-swap fan 78 Completing the installation 79 Installing the front trim bezel 79 Installing the media-bay bezel 79 Installing the top cover 80 Reconfiguring the server 81 Connecting external options 81 Input/output ports 81 Parallel port 82 Viewing or changing the parallel-port assignments 82 Parallel port connector 83 Video port 83 Keyboard port 84 Auxiliary-device (pointing device) port 85 Ultra2 SCSI ports 85 SCSI cabling requirements 86 Setting SCSI IDs 86 SCSI connector pin-number assignments 86 Serial ports 87 Viewing or changing the serial-port assignments 87 Serial-port connectors 88 Universal Serial Bus ports 88 USB cables and hubs 88 USB-port connectors 89 Ethernet port 89 v

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© Copyright IBM Corp.
1999, 2000
v
Contents
About this manual . . . . . . . . . . . . . . . . . . . iii
Important safety information . . . . . . . . . . . . . . . . . . . . . . iii
Online support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
IBM online addresses . . . . . . . . . . . . . . . . . . . . . . . . . . iv
General checkout. . . . . . . . . . . . . . . . . . . . . 1
General information. . . . . . . . . . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . .
3
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Reliability, availability, and serviceability . . . . . . . . . . . .
6
Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Information LED panel. . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 11
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . .
11
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
POST error messages. . . . . . . . . . . . . . . . . . . . . . . . . .
12
Event/error logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Small computer system interface messages . . . . . . . . .
12
Solving ServeRAID problems . . . . . . . . . . . . . . . . . . . . .
13
ServeRAID controller messages. . . . . . . . . . . . . . . . .
13
ServeRAID startup messages . . . . . . . . . . . . . . . .
13
ServeRAID ISPR, BCS, and ECS POST error codes .
18
Rebuilding a defunct drive. . . . . . . . . . . . . . . . . . . . .
22
Steps for recovering from defunct drives . . . . . .
23
Rebuilding a hot-swap drive . . . . . . . . . . . . . . . .
23
Recovering from an incomplete format of a physical
drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Recovering from a failure in a failover-environment 24
Replacing a non-hot-plug controller in a failover pair.
24
Diagnostic programs and error messages . . . . . . . . . . .
24
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Starting the diagnostic programs . . . . . . . . . . . . . . .
25
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
Diagnostic error message tables . . . . . . . . . . . . . . . .
27
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Diagnostic panel LEDs. . . . . . . . . . . . . . . . . . . . . .
28
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . .
29
Power checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
Temperature checkout . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Diagnosing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
34
Troubleshooting the Ethernet controller. . . . . . . . . .
34
Network connection problems . . . . . . . . . . . . . . .
34
Ethernet controller troubleshooting chart. . . . . .
35
Ethernet controller messages . . . . . . . . . . . . . . . . . . .
36
Novell NetWare or IntraNetWare server ODI driver
messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
NDIS 4.0 (Windows NT) driver messages . . . . .
39
UNIX messages. . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Configuring the server . . . . . . . . . . . . . . . 43
Using the Configuration/Setup Utility program . . . . .
43
Starting the Configuration/Setup Utility program
43
Choices available from the Configuration/Setup main
menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
Power-on password . . . . . . . . . . . . . . . . . . . . . . . .
48
Administrator password . . . . . . . . . . . . . . . . . . . .
48
Using the SCSISelect utility program . . . . . . . . . . . . . . .
49
Starting the SCSISelect utility program . . . . . . . . . .
49
Choices available from the SCSISelect menu
. . . . .
50
Installing options. . . . . . . . . . . . . . . . . . . . 53
Major components of the Netfinity 7600 . . . . . . . . . . . .
53
Component locations . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
I/O board component locations. . . . . . . . . . . . . . . . .
54
Processor board component locations. . . . . . . . . . . .
55
Processor board LEDs . . . . . . . . . . . . . . . . . . . . . .
55
Processor board connectors . . . . . . . . . . . . . . . . . .
56
Processor board jumpers . . . . . . . . . . . . . . . . . . . .
57
Memory board component locations . . . . . . . . . . . .
58
Memory board connectors. . . . . . . . . . . . . . . . . . .
58
Memory board LED locations . . . . . . . . . . . . . . . .
60
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60
Working inside the server with the power on . . . . .
61
Removing the server top cover and bezel . . . . . . . . . . .
61
Removing the top cover . . . . . . . . . . . . . . . . . . . . . . .
62
Removing the media-bay bezel . . . . . . . . . . . . . . . . .
62
Removing the front trim bezel . . . . . . . . . . . . . . . . . .
63
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . .
63
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . .
64
Installing a hot-plug adapter . . . . . . . . . . . . . . . . . . .
64
Installing internal drives. . . . . . . . . . . . . . . . . . . . . . . . . .
66
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67
Installing a hot-swap hard disk drive . . . . . . . . . . . .
68
Installing a 5.25-inch removable-media drive . . . . .
70
Installing memory-module kits . . . . . . . . . . . . . . . . . . . .
71
Installing a microprocessor kit. . . . . . . . . . . . . . . . . . . . .
73
Installing a hot-swap power supply . . . . . . . . . . . . . . . .
76
Replacing a hot-swap fan . . . . . . . . . . . . . . . . . . . . . . . . .
78
Completing the installation . . . . . . . . . . . . . . . . . . . . . . .
79
Installing the front trim bezel . . . . . . . . . . . . . . . . . . .
79
Installing the media-bay bezel . . . . . . . . . . . . . . . . . .
79
Installing the top cover . . . . . . . . . . . . . . . . . . . . . . . .
80
Reconfiguring the server. . . . . . . . . . . . . . . . . . . . . . .
81
Connecting external options . . . . . . . . . . . . . . . . . . . . . .
81
Input/output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
81
Parallel port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
82
Viewing or changing the parallel-port assignments
82
Parallel port connector . . . . . . . . . . . . . . . . . . . . . .
83
Video port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
83
Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
84
Auxiliary-device (pointing device) port . . . . . . . . . .
85
Ultra2 SCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
85
SCSI cabling requirements. . . . . . . . . . . . . . . . . . .
86
Setting SCSI IDs
. . . . . . . . . . . . . . . . . . . . . . . . . . .
86
SCSI connector pin-number assignments . . . . . .
86
Serial ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
87
Viewing or changing the serial-port assignments 87
Serial-port connectors. . . . . . . . . . . . . . . . . . . . . . .
88
Universal Serial Bus ports. . . . . . . . . . . . . . . . . . . . . .
88
USB cables and hubs. . . . . . . . . . . . . . . . . . . . . . . .
88
USB-port connectors. . . . . . . . . . . . . . . . . . . . . . . .
89
Ethernet port
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
89