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IBM 86655RY Hardware Maintenance Manual - Page 243

thru 8, CAUTION, Do not press F5., Doing so changes the customer, s configuration., Notes, Do

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2. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 3. Remove the jumpers. 4. If the error persists, replace ServeRAID controller. 6XXX (Cache DRAM Error) 1. Reseat Cache Memory SIMM. 2. Install two download jumpers parallel to the PCI slots. For jumper locations, see "Processor board component locations" on page 55. 3. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 4. Remove the jumpers. 5. If the error persists, replace ServeRAID controller. 7XXX thru 8XXX (Host/Local PCI Bus Interface Error) 1. Install two download jumpers parallel to the PCI slots. For jumper locations, "Processor board component locations" on page 55. 2. Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website. 3. Remove the jumpers. 4. If the error persists, replace ServeRAID controller. 9XXX thru BXXX (SCSI bus error caused either by defective drives, termination, etc.) 1. Isolate between SCSI subsystem and controller by disconnecting all SCSI cables from suspect card, and reboot. CAUTION: Do not press F5. Doing so changes the customer's configuration. If an ISPR error is still present, perform the following actions until the error is no longer present: a. Reseat the controller. b. Replace the controller. Notes: a. The controller detects a configuration change. Do not choose Save Changes. Instead, press F10 to bypass any options to this effect. 2. If ISPR error is EF10 after disconnecting cables: a. Identify which channel is causing the error by the second digit of the original ISPR code: ISPR = B1xx = Channel 1 ISPR = B2xx = Channel 2 ISPR = B3xx = Channel 1 and 2 ISPR = B4xx = Channel 3 ISPR = B5xx = Channel 1 and 3 ISPR = B6xx = Channel 2 and 3 ISPR = B7xx = Channel 1, 2 and 3 ISPR = BFxx = Channel not identified b. Confirm that the channel(s) identified from the error in step 2 is (are) the cause of the error by verifying that the error presents itself ONLY when the offending channel is reconnected. c. Check termination of identified channel. d. Check for proper backplane jumper configuration. e. Check for proper cabling configuration in systems that use DASD status cables. Reconnect all cables removed in step 1 above. Symptom-to-FRU index 233

Section	Page
About this manual	5
Important safety information	5
Online support	6
General checkout	11
General information	13
Features and specifications	13
Server features	15
Reliability, availability, and serviceability	16
Controls and indicators	17
Information LED panel	19
Diagnostics	21
Diagnostic tools overview	21
POST	22
Small computer system interface messages	22
Solving ServeRAID problems	23
Diagnostic programs and error messages	34
Light path diagnostics	37
Power checkout	41
Temperature checkout	41
Recovering BIOS	42
Replacing the battery	42
Diagnosing errors	44
Configuring the server	53
Using the Configuration/Setup Utility program	53
Using the SCSISelect utility program	59
Installing options	63
Major components of the Netfinity 7600	63
Component locations	64
Before you begin	70
Removing the server top cover and bezel	71
Working with adapters	73
Installing internal drives	76
Installing memory-module kits	81
Installing a microprocessor kit	83
Installing a hot-swap power supply	86
Replacing a hot-swap fan	88
Completing the installation	89
Connecting external options	91
Input/output ports	91
Cabling the server	103
Installing the server in a rack	103
Netfinity Manager	105
Managing your IBM Netfinity server with Netfinity Manager	106
Netfinity Manager documentation	106
Netfinity Manager system requirements	106
Starting the Netfinity Manager installation program	108
Netfinity Manager database support	115
Starting Netfinity Manager	125
Getting more information about Netfinity Manager	132
Installation options	133
FRU information (service only)	137
Diagnostic switch card	137
Disconnecting the shuttle	138
Front LED card assembly	138
I/O Legacy board	139
Memory card removal	140
PCI switch card	142
Power backplane assembly	142
Processor/PCI backplane	143
Removing the shuttle	145
SCSI backplane assembly	145
SCSI daughter card	146
Installing and configuring ServeRAID controllers	149
Features and connector locations of ServeRAID-4H controller	149
Features and connector locations of ServeRAID-4L controller	151
Features and connector locations of ServeRAID-4M controller	153
Using a ServeRAID-4x controller in a server with Hot-plug PCI features	155
Step 1: Installing and cabling a ServeRAID controller	156
Step 2: Updating BIOS and firmware code	161
Step 3: Configuring ServeRAID controllers	161
Obtaining ServeRAID updates	172
ServeRAID device driver order on Windows 2000 and Windows NT 4.0	174
Using utility programs	175
Introduction to IBM ServeRAID cluster solution	185
Monitoring and updating an IBM ServeRAID cluster solution	186
POST (ISPR) error codes and procedures	190
Recovery procedures for defunct (DDD) drives	194
Channel record table	201
Reference information	202
Symptom-to-FRU index	225
Beep symptoms	225
No beep symptoms	228
Diagnostic panel LEDs	228
Diagnostic error codes	230
Error symptoms	235
Power supply LED errors	235
POST error codes	236
ServeRAID POST (ISPR) error codes	242
ServeRAID	244
SCSI error codes	246
Temperature error messages	246
Fan error messages	247
Power error messages	247
System shutdown	248
DASD checkout	249
Host Built-In Self Test (BIST) checkout	249
I2C bus fault messages	249
Undetermined problems	251
Parts listing (Type 8665)	253
Part A	253
Part B	254
System	255
Keyboards	256
Power cords	257
Related service information	259
Safety information	259
Send us your comments!	289
Problem determination tips	290
Notices	290

Match case Limit results 1 per page

Symptom-to-FRU index

233

Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM

Website.

Remove the jumpers.

If the error persists, replace ServeRAID controller.

XXX

(Cache DRAM Error)

Reseat Cache Memory SIMM.

Install two download jumpers parallel to the PCI slots.

For jumper locations, see

“

Processor board component locations

”

on page 55.

Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM

Website.

Remove the jumpers.

If the error persists, replace ServeRAID controller.

XXX

thru 8

XXX

(Host/Local PCI Bus Interface Error)

Install two download jumpers parallel to the PCI slots.

For jumper locations,

“

Processor board component locations

”

on page 55.

Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM

Website.

Remove the jumpers.

If the error persists, replace ServeRAID controller.

XXX

thru B

XXX

(SCSI bus error caused either by defective drives, termination, etc.)

Isolate between SCSI subsystem and controller by disconnecting all SCSI cables

from suspect card, and reboot.

CAUTION:

Do not press F5.

Doing so changes the customer

’

s configuration.

If an ISPR error is still present, perform the following actions until the error is no

longer present:

Reseat the controller.

Replace the controller.

Notes:

The controller detects a configuration change.

Do not

choose

Save Changes.

Instead, press

F10

to bypass any options to this effect.

If ISPR error is

EF10

after disconnecting cables:

Identify which channel is causing the error by the second digit of the original

ISPR code:

ISPR = B1xx = Channel 1

ISPR = B2xx = Channel 2

ISPR = B3xx = Channel 1 and 2

ISPR = B4xx = Channel 3

ISPR = B5xx = Channel 1 and 3

ISPR = B6xx = Channel 2 and 3

ISPR = B7xx = Channel 1, 2 and 3

ISPR = BFxx = Channel not identified

Confirm that the channel(s) identified from the error in step 2 is (are) the

cause of the error by verifying that the error presents itself ONLY when the

offending channel is reconnected.

Check termination of identified channel.

Check for proper backplane jumper configuration.

Check for proper cabling configuration in systems that use DASD status

cables. Reconnect all cables removed in step 1 above.