IBM 86655RY Hardware Maintenance Manual - Page 9

Symptom-to-FRU index.215, Parts listing Type 8665 .. 243, Related service information .249

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Introduction to IBM ServeRAID cluster solution . . . . 175 Monitoring and updating an IBM ServeRAID cluster solution 176 Checking the ownership of a physical drive 177 Adding logical drives to a cluster 177 Validating a cluster 178 Viewing merge group numbers and other cluster information 180 POST (ISPR) error codes and procedures 180 ServeRAID-4 Controller error codes/messages . . . . . 180 POST (ISPR) error codes 182 POST (ISPR) error procedures 182 Recovery procedures for defunct (DDD) drives . . . . . 184 Drive replacement (rebuilding a defunct drive) . . . . . 184 Steps for recovering from defunct drives 185 Rebuilding a hot-swap drive 185 Recovering from an incomplete format of a physical drive 185 Recovering from a failure in a failover-environment . 186 Replacing a non-hot-plug controller in a failover pair 186 Guidelines for the rebuild operation 186 General information about the rebuild operation . . . . 186 Automatically rebuilding the defunct drive 187 Software and physical replacement 187 Using ServeRAID Manager to determine the correct order to software replace 187 Using and understanding the ServeRAID Monitor Log 188 Recovery from ServeRAID controller failure 189 Recovery procedures 189 Recovery procedures for one defunct drive 190 More than one defunct (DDD) drive, all logical drives in critical or OK state 190 More than one defunct (DDD) drive and one or more arrays offline 190 Channel record table 191 Reference information 192 Understanding RAID technology 192 Stripe-unit size 193 Supported RAID levels 193 Drive state descriptions 202 Acronyms, terms, and definitions 210 Symptom-to-FRU index 215 Beep symptoms 215 No beep symptoms 218 Diagnostic panel LEDs 218 Diagnostic error codes 220 Error symptoms 225 Power supply LED errors 225 POST error codes 226 ServeRAID POST (ISPR) error codes 232 ServeRAID POST (ISPR) error procedures 232 ServeRAID 234 SCSI error codes 236 Temperature error messages 236 Fan error messages 237 Power error messages 237 System shutdown 238 Power related system shutdown 238 Temperature related system shutdown 239 DASD checkout 239 Host Built-In Self Test (BIST) checkout 239 I2C bus fault messages 239 Undetermined problems 241 Parts listing (Type 8665 243 Part A 243 System 243 Part B 244 System 245 Keyboards 246 Power cords 247 Related service information 249 Safety information 249 General safety 249 Electrical safety 250 Safety inspection guide 251 Handling electrostatic discharge-sensitive devices 252 Grounding requirements 253 Safety notices (multi-lingual translations 253 Send us your comments 279 Problem determination tips 280 Notices 280 Trademarks 281 Contents vii

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Contents
vii
Introduction to IBM ServeRAID cluster solution . . . .
175
Monitoring and updating an IBM ServeRAID cluster
solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
176
Checking the ownership of a physical drive . . . . . . . .
177
Adding logical drives to a cluster . . . . . . . . . . . . . . . . .
177
Validating a cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
178
Viewing merge group numbers and other cluster
information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
180
POST (ISPR) error codes and procedures. . . . . . . . . . .
180
ServeRAID-4 Controller error codes/messages . . . . .
180
POST (ISPR) error codes . . . . . . . . . . . . . . . . . . . . . . . . .
182
POST (ISPR) error procedures . . . . . . . . . . . . . . . . . . . .
182
Recovery procedures for defunct (DDD) drives . . . . .
184
Drive replacement (rebuilding a defunct drive) . . . . .
184
Steps for recovering from defunct drives . . . . . . . . . . .
185
Rebuilding a hot-swap drive . . . . . . . . . . . . . . . . . . . . .
185
Recovering from an incomplete format of a physical drive
185
Recovering from a failure in a failover-environment .
186
Replacing a non-hot-plug controller in a failover pair 186
Guidelines for the rebuild operation. . . . . . . . . . . . . . .
186
General information about the rebuild operation. . . .
186
Automatically rebuilding the defunct drive . . . . . . . .
187
Software and physical replacement . . . . . . . . . . . . .
187
Using ServeRAID Manager to determine the correct
order to software replace . . . . . . . . . . . . . . . . . . . . . . . .
187
Using and understanding the ServeRAID Monitor Log
188
Recovery from ServeRAID controller failure. . . . . . . .
189
Recovery procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . .
189
Recovery procedures for one defunct drive . . . . . .
190
More than one defunct (DDD) drive, all logical drives
in critical or OK state. . . . . . . . . . . . . . . . . . . . . . . . . . . .
190
More than one defunct (DDD) drive and one or more
arrays offline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
190
Channel record table . . . . . . . . . . . . . . . . . . . . . . . . . . . .
191
Reference information . . . . . . . . . . . . . . . . . . . . . . . . . . .
192
Understanding RAID technology . . . . . . . . . . . . . .
192
Stripe-unit size. . . . . . . . . . . . . . . . . . . . . . . . . . . .
193
Supported RAID levels. . . . . . . . . . . . . . . . . . . . .
193
Drive state descriptions . . . . . . . . . . . . . . . . . . . .
202
Acronyms, terms, and definitions . . . . . . . . . . . . . .
210
Symptom-to-FRU index. . . . . . . . . . . . . . 215
Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
No beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Diagnostic panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Diagnostic error codes. . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Power supply LED errors . . . . . . . . . . . . . . . . . . . . . . . . 225
POST error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
ServeRAID POST (ISPR) error codes. . . . . . . . . . . . . . . 232
ServeRAID POST (ISPR) error procedures . . . . . . . 232
ServeRAID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
SCSI error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Temperature error messages. . . . . . . . . . . . . . . . . . . . . . 236
Fan error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Power error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
System shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Power related system shutdown . . . . . . . . . . . . . . . 238
Temperature related system shutdown . . . . . . . . . . 239
DASD checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Host Built-In Self Test (BIST) checkout . . . . . . . . . . . . . 239
I2C bus fault messages . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . 241
Parts listing (Type 8665) . . . . . . . . . . . . . 243
Part A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Part B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Power cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Related service information . . . . . . . . . . 249
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . . 251
Handling electrostatic discharge-sensitive devices 252
Grounding requirements . . . . . . . . . . . . . . . . . . . . . . 253
Safety notices (multi-lingual translations) . . . . . . . 253
Send us your comments!. . . . . . . . . . . . . . . . . . . . . . . . . 279
Problem determination tips . . . . . . . . . . . . . . . . . . . . . . 280
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281