Lexmark MB2236 Users Guide PDF - Page 164
Faxing problems, Cannot send or receive faxes
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Troubleshoot a problem 164 Action Step 2 a Replace the supply item that matches the repeating defects distance. Note: If the supply item is a transfer roller or fuser, then contact customer support. b Print the document. Yes Contact customer support. No The problem is solved. Do the repeating defects appear? Faxing problems Cannot send or receive faxes Action Step 1 Resolve any error messages that appear on the display. Yes The problem is solved. Can you send or receive a fax? Step 2 The problem is Make sure that the cable connections for the following equipment solved. are secure: • Telephone • Handset • Answering machine Can you send or receive a fax? Step 3 Check for a dial tone. • Call the fax number to check if it is working properly. • If you are using the On Hook Dial feature, then turn up the volume to check if you hear a dial tone. Go to step 5. Can you hear a dial tone? No Go to step 2. Go to step 3. Go to step 4.