Samsung BD-C8000 User Manual (user Manual) (ver.1.0) (English) - Page 75

PC Share Manager function, AllShare function, BD-LIVE, Network Test menu. See

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08 Appendix PROBLEM PC Share Manager function I can see folders shared through the PC Share Manager, but I cannot see the files. AllShare function Video is played intermittently. SOLUTION • Share Manager shows only Image, Music, and Movie files. Files that do not correspond to these categories are not displayed. • Check if the network is stable. • Check if the network cable is properly connected and if the network is overloaded. • The wireless connection between the server and the player is unstable. Check the connection. AllShare connection between TV and PC is unstable. BD-LIVE I cannot connect to the BD-LIVE server. • IP addresses under the same sub-network should be unique, otherwise IP conflicts can occur causing unstable internet connections. • Check if you have a firewall enabled. If so, disable the firewall function. • Check whether the network connection is successful or not by using the Network Test menu. (See page 47) • Check whether a USB memory device is connected to the player or not. • The memory device must have at least 1GB of free space to accommodate the BD-LIVE service. You can check the available size in BD Data Management. (See page 42) • Please check whether the BD-LIVE Internet Connection menu is set to Allow (All). • If all above fails, contact the contents provider or update to the latest firmware. When using the BD-LIVE service, an error occurs. • The memory device must have at least 1GB of free space to accommodate the BD-LIVE service. You can check the available size in BD Data Management. (See page 42) ✎ NOTE ▪ When the factory default settings are restored, all the stored user BD data is deleted. English 75

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English
75
08
Appendix
PROBLEM
SOLUTION
PC Share Manager function
I can see folders shared through the PC
Share Manager, but I cannot see the files.
Share Manager shows only Image, Music, and Movie files. Files that do not
correspond to these categories are not displayed.
•
AllShare function
Video is played intermittently.
Check if the network is stable.
Check if the network cable is properly connected and if the network is
overloaded.
The wireless connection between the server and the player is unstable.
Check the connection.
•
•
•
AllShare connection between TV and PC is
unstable.
IP addresses under the same sub-network should be unique, otherwise IP
conflicts can occur causing unstable internet connections.
Check if you have a firewall enabled.
If so, disable the firewall function.
•
•
BD-LIVE
I cannot connect to the BD-LIVE server.
Check whether the network connection is successful or not by using the
Network Test menu. (See page 47)
Check whether a USB memory device is connected to the player or not.
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 42)
Please check whether the BD-LIVE Internet Connection menu is set to
Allow (All).
If all above fails, contact the contents provider or update to the latest
firmware.
•
•
•
•
•
When using the BD-LIVE service, an error
occurs.
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 42)
•
NOTE
When the factory default settings are restored, all the stored user BD data is deleted.
✎
▪