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Dell PowerEdge R415 Hardware Owner's Manual - Page 183

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Index B back-panel features, 17 batteries troubleshooting, 155 battery troubleshooting the RAID card battery, 164 battery (system) replacing, 133 bezel, 81 blank hard drive, 84 power supply, 97 BMC configuring, 76 C cabling optical drive, 92 CD drive troubleshooting, 161 CD/DVD drive See optical drive. connectors system board, 174, 177 USB, 10 video, 10 contacting Dell, 181 control panel assembly features, 10 installing, 139 LCD panel features, 12 removing, 135 cooling fan replacing, 119 cooling fans troubleshooting, 156 cooling shroud installing, 110, 112 removing, 109, 111 cover closing, 83 opening, 82 D damaged systems troubleshooting, 154 Dell contacting, 181 Dell Online Diagnostics using, 169 diagnostics advanced testing options, 171 testing options, 170 Index 183

Section	Page
Hardware Owner’s Manual	1
About Your System	9
Accessing System Features During Startup	9
Front-Panel Features and Indicators	10
LCD Panel Features (Optional)	12
Home Screen	13
Setup Menu	14
View Menu	15
Hard-Drive Indicator Patterns	16
Back-Panel Features and Indicators	17
Guidelines for Connecting External Devices	19
NIC Indicator Codes	19
Power Indicator Codes	20
Diagnostic Lights (Optional)	21
LCD Status Messages	24
Viewing Status Messages	24
Removing LCD Status Messages	24
System Messages	40
Warning Messages	54
Diagnostics Messages	54
Alert Messages	54
Other Information You May Need	55
Using the System Setup Program and UEFI Boot Manager	57
Choosing the System Boot Mode	57
Entering the System Setup Program	58
Responding to Error Messages	58
Using the System Setup Program Navigation Keys	58
System Setup Options	59
Main Screen	59
Memory Settings Screen	61
Processor Settings Screen	61
SATA Settings Screen	63
Boot Settings Screen	63
Integrated Devices Screen	64
PCI IRQ Assignments Screen	65
Serial Communication Screen	65
Embedded Server Management Screen	66
Power Management Screen	67
System Security Screen	68
Exit Screen	70
Entering the UEFI Boot Manager	70
Using the UEFI Boot Manager Navigation Keys	71
UEFI Boot Manager Screen	71
UEFI Boot Settings Screen	72
System Utilities Screen	72
System and Setup Password Features	72
Using the System Password	73
Using the Setup Password	75
Embedded System Management	76
Baseboard Management Controller Configuration	76
Entering the BMC Setup Module	77
iDRAC6 Configuration Utility	77
Entering the iDRAC6 Configuration Utility	78
Installing System Components	79
Recommended Tools	79
Inside the System	79
Front Bezel (Optional)	81
Removing the Front Bezel	81
Installing the Front Bezel	81
Opening and Closing the System	82
Opening the System	82
Closing the System	83
Hard Drives	84
Removing a Hard-Drive Blank	84
Installing a Hard-Drive Blank	85
Removing a Hard-Drive Carrier	85
Installing a Hard-Drive Carrier	87
Removing a Hard Drive From a Hard-Drive Carrier	88
Installing a Hard Drive Into a Hard-Drive Carrier	88
Removing a Cabled Hard Drive	89
Installing a Cabled Hard Drive	90
Removing a Hard Drive From a Hard-Drive Bracket	91
Installing a Hard Drive Into a Hard-Drive Bracket	91
Optical Drive	92
Removing an Optical Drive	92
Installing an Optical Drive	94
Power Supplies	95
Removing a Redundant Power Supply	95
Installing a Redundant Power Supply	96
Removing the Power Supply Blank	97
Installing the Power Supply Blank	97
Removing a Non-Redundant Power Supply	97
Installing a Non-Redundant Power Supply	99
Expansion Card and Expansion-Card Riser	99
Expansion Card Installation Guidelines	99
Removing an Expansion Card	100
Installing an Expansion Card	101
Integrated Storage Controller Card	103
Removing the Integrated Storage Controller Card	103
Installing the Integrated Storage Controller Card	104
Expansion-Card Riser	105
Removing an Expansion-Card Riser	105
Replacing an Expansion-Card Riser	107
Internal USB Memory Key	107
System Board Shroud	109
Removing the System Board Shroud	109
Installing the System Board Shroud	110
Power Distribution Board Shroud	111
Removing the Power Distribution Board Shroud	111
Installing the Power Distribution Board Shroud	112
iDRAC6 Express Card (Optional)	112
Removing an iDRAC6 Express Card	112
Installing an iDRAC6 Express Card	113
iDRAC6 Enterprise Card (Optional)	114
Removing an iDRAC6 Enterprise Card	114
Installing an iDRAC6 Enterprise Card	116
VFlash Media (Optional)	116
Removing a VFlash Media Card	116
Installing a VFlash Media Card	117
Cooling Fans	117
Removing a Cooling Fan	117
Installing a Cooling Fan	119
RAID Battery (Optional)	119
Removing the RAID Battery	119
Installing the RAID Battery	121
System Memory	121
General Memory Module Installation Guidelines	122
Installing Memory Modules	124
Removing Memory Modules	126
Processors	127
Removing a Processor	127
Installing a Processor	130
System Battery	133
Replacing the System Battery	133
Control Panel Assembly	135
Removing the Control Panel Assembly	135
Installing the Control Panel Assembly	139
SAS Backplane	140
Removing the SAS Backplane	140
Installing the SAS Backplane	141
Power Distribution Board	142
Removing the Power Distribution Board	142
Replacing the Power Distribution Board	143
System Board	144
Removing the System Board	144
Installing the System Board	146
Troubleshooting Your System	149
Safety First-For You and Your System	149
Troubleshooting System Startup Failure	149
Troubleshooting External Connections	150
Troubleshooting the Video Subsystem	150
Troubleshooting a USB Device	150
Troubleshooting a Serial I/O Device	151
Troubleshooting a NIC	151
Troubleshooting a Wet System	152
Troubleshooting a Damaged System	154
Troubleshooting the System Battery	155
Troubleshooting Power Supplies	155
Troubleshooting System Cooling Problems	156
Troubleshooting a Fan	156
Troubleshooting System Memory	157
Troubleshooting an Internal USB Key	159
Troubleshooting an SD Card	160
Troubleshooting an Optical Drive	161
Troubleshooting an External Tape Drive	162
Troubleshooting a Hard Drive	163
Troubleshooting a Storage Controller	164
Troubleshooting Expansion Cards	165
Troubleshooting the Processors	166
Running the System Diagnostics	169
Using Dell Diagnostics	169
Embedded System Diagnostics Features	169
When to Use the Embedded System Diagnostics	170
Running the Embedded System Diagnostics	170
System Diagnostics Testing Options	170
Using the Custom Test Options	171
Selecting Devices for Testing	171
Selecting Diagnostics Options	171
Viewing Information and Results	172
Jumpers and Connectors	173
System Board Jumpers	173
System Board Connectors	174
SAS Backplane Board Connectors	176
Expansion-Card Riser-Board Components and PCIe Buses	177
Power Distribution Board Connectors	178
Disabling a Forgotten Password	179
Getting Help	181
Contacting Dell	181