Epson Stylus Pro WT7900 User's Guide - Page 115

Solving Miscellaneous Printing Problems, If your printouts are not what you expected

Page 115 highlights

Solving Problems | 115 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correctly and the printer is selected. ◗ Clear any stalled print jobs. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in at both ends. Your print has incorrect margins. ◗ Check the page size or paper size settings in your application. Make sure they are within the printer's printable area. ◗ Paper is loaded incorrectly. Follow the instructions beginning on page 45 to reload the paper. ◗ Make sure PAPER SIZE CHECK and PAPER SKEW CHECK are turned on in the Printer Setup menu. ◗ The ROLL PAPER MARGIN setting in the Printer Setup menu is incorrect. See page 128 for more information. Blank paper is printed. ◗ Make sure your software is installed correctly and the printer is selected. ◗ Make sure the paper size setting in your printer software is correct for the paper you're using. The printer continues to feed ◗ Press the Pause/reset button button on the printer to clear any print paper after you have job data in the printer's buffer and reset the printer. cancelled a job. ◗ Make sure the paper source is set correctly. Roll paper cannot be cut. ◗ The paper cutter may be dull. Follow the instructions on page 94 to replace the cutter. ◗ Make sure appears on the LCD display. If not, press the l paper source button to select this setting. Also check the auto cut settings in your printer software. 115

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115
Solving Problems
|
115
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Problem
Solution
Your print has incorrect or
garbled characters.
Make sure your software is installed correctly and the printer is selected.
Clear any stalled print jobs.
Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
Your print has incorrect
margins.
Check the page size or paper size settings in your application. Make sure
they are within the printer’s printable area.
Paper is loaded incorrectly. Follow the instructions beginning on page 45 to
reload the paper.
Make sure
PAPER SIZE CHECK
and
PAPER SKEW CHECK
are turned on in
the Printer Setup menu.
The
ROLL PAPER MARGIN
setting in the Printer Setup menu is incorrect.
See page 128 for more information.
Blank paper is printed.
Make sure your software is installed correctly and the printer is selected.
Make sure the paper size setting in your printer software is correct for the
paper you’re using.
The printer continues to feed
paper after you have
cancelled a job.
Press the
Pause/reset button button on the printer to clear any print
job data in the printer’s buffer and reset the printer.
Make sure the paper source is set correctly.
Roll paper cannot be cut.
The paper cutter may be dull. Follow the instructions on page 94 to replace
the cutter.
Make sure
appears on the LCD display. If not, press the
l
paper
source button to select this setting. Also check the auto cut settings in your
printer software.