HP 2605dn HP Color LaserJet 2605/2605dn/2605dtn - Software Technical Reference - Page 316

Summary of HP ToolboxFX known issues, .NET Framework dependencies

Page 316 highlights

The HP ToolboxFX Summary of HP ToolboxFX known issues This section summarizes issues that are known to affect the version HP ToolboxFX released with the HP Color LaserJet 2605. The following topics are included: ● .NET Framework dependencies ● Device communication ● Obtaining debug information from HP ToolboxFX ● USB drivers are unsigned ● A need to enable or disable HP ToolboxFX arises .NET Framework dependencies The HP ToolboxFX is implemented using .NET technologies, and thus requires that the Microsoft .NET Framework be installed on the users system. When the HP ToolboxFX software installer runs, it will silently install Microsoft .NET Framework 1.1 (no service pack). This will allow HP ToolboxFX to run, but there are some known issues with .NET Framework 1.1 (no service pack) that might impact our customers. NOTE If the .NET Framework 1.1 is already installed on the users system at the time of the HP ToolboxFX software installation, the framework will not be installed. The optimal system configuration for HP ToolboxFX includes all of the following items: ● Microsoft .NET Framework 1.1 (no service pack) as installed by the HP ToolboxFX software installer or by some other means. ● Microsoft .NET Framework 1.1 Service Pack 1, available through Microsoft Windows Update. ● Run Microsoft Windows Update until all critical updates have been downloaded and installed. NOTE You must run Windows Update repeatedly until it informs you that you do not require any further critical updates. If the optimal system configuration is not set up on the users system, prior to or after the HP ToolboxFX software install, the user might experience errors in HP ToolboxFX, due to defects in various portions of the Microsoft code. Specifically, HP ToolboxFX might intermittently report that it cannot connect to the device, with the following error dialog: 292 Chapter 7 The HP ToolboxFX ENWW

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Summary of HP ToolboxFX known issues
This section summarizes issues that are known to affect the version HP ToolboxFX released with the
HP Color LaserJet 2605. The following topics are included:
.
NET Framework dependencies
Device communication
Obtaining debug information from HP ToolboxFX
USB drivers are unsigned
A need to enable or disable HP ToolboxFX arises
.NET Framework dependencies
The HP ToolboxFX is implemented using .NET technologies, and thus requires that the Microsoft .NET
Framework be installed on the users system. When the HP ToolboxFX software installer runs, it will
silently install Microsoft .NET Framework 1.1 (no service pack). This will allow HP ToolboxFX to run,
but there are some known issues with .NET Framework 1.1 (no service pack) that might impact our
customers.
NOTE
If the .NET Framework 1.1 is already installed on the users system at the time of the
HP ToolboxFX software installation, the framework will not be installed.
The optimal system configuration for HP ToolboxFX includes all of the following items:
Microsoft .NET Framework 1.1 (no service pack) as installed by the HP ToolboxFX software
installer or by some other means.
Microsoft .NET Framework 1.1 Service Pack 1, available through Microsoft Windows Update.
Run Microsoft Windows Update until all critical updates have been downloaded and installed.
NOTE
You must run Windows Update repeatedly until it informs you that you do not require
any further critical updates.
If the optimal system configuration is not set up on the users system, prior to or after the HP ToolboxFX
software install, the user might experience errors in HP ToolboxFX, due to defects in various portions
of the Microsoft code. Specifically, HP ToolboxFX might intermittently report that it cannot connect to
the device, with the following error dialog:
292
Chapter 7
The HP ToolboxFX
ENWW
The HP ToolboxFX