HP Deskjet 940c HP DeskJet 948C, 940C, and 920C Series - (English) Quick Help - Page 81

error messages appear when using a USB connection, paper jams occur

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error messages appear when using a USB connection the error message "there was an error writing to " is displayed If the printer is connected to a USB hub along with several other USB devices, it may not be receiving correct data. Connect the printer directly to the USB port on your computer. paper jams occur 1. Remove the paper from the In and Out trays. 2. Press the Resume button on the front of the printer. 3. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. If the paper jam is not cleared: 1. Open the Rear Access Door by turning the latch counterclockwise and removing the door. 79

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79
error messages appear when using a USB connection
the error message “there was an error writing to <name of usb port>” is
displayed
If the printer is connected to a USB hub along with several other USB devices,
it may not be receiving correct data. Connect the printer directly to the USB
port on your computer.
paper jams occur
1.
Remove the paper from the In and Out trays.
2.
Press the
Resume
button on the front of the printer.
3.
If you are printing labels, verify that a label did not become detached
from the label sheet while passing through the printer.
If the paper jam is not cleared:
1.
Open the Rear Access Door by turning the latch counterclockwise and
removing the door.