Icom IC-9700 Instruction Manual advanced - Page 159

Troubleshooting for the Terminal mode operation, PROBLEM, POSSIBLE CAUSE, SOLUTION, REFERENCE

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11. ABOUT THE DV GATEWAY FUNCTION Troubleshooting DDTroubleshooting for the Terminal mode operation The following chart is designed to help you correct problems which are not equipment malfunctions. If you are unable to locate the cause of a problem or solve it through the use of this chart, contact your Icom Dealer or Service Center. PROBLEM POSSIBLE CAUSE SOLUTION REFERENCE After your call, the repeater •• Transceiver connection is wrong. •• When using the Internal Gateway p. 11-8 does not return a status reply. function, check the connection between the transceiver and the router. •• When using the External Gateway pp.11-10,11-11 function, check the connection between the transceiver and the Windows device, or the transceiver and the Android device. •• "Allowed Callsign" is set to "Enable." •• When using the Internal Gateway p. 11-8 function, set "Disable" to "Allowed Callsign" in the INTERNAL GATEWAY SETTINGS screen. •• When using the External Gateway RS-MS3W, function, set "Disable" to "Allowed RS-MS3A's Callsign" in the RS-MS3W or instruction RS-MS3A. manual •• When using the External Gateway function, you did not click (touch) in the RS-MS3W or •• Click (touch) MS3W or RS-MS3A. in the RS- RS-MS3W, RS-MS3A's instruction RS-MS3A. manual After your call, the repeater •• The call was successfully sent, but •• Wait for a while, and try again. - replies "UR?," Your own call no station immediately replied. sign (MY) and ID suffix "G." After your call, the repeater •• Your call sign (MY) has not been •• Register your call sign (MY) at a - replies "RX" or "RPT?" and registered at a gateway server. gateway server. Your own call sign (MY) and •• The Terminal/AP call sign that is set •• When using the Internal Gateway p. 11-8 ID suffix "G." in the transceiver, RS-MS3A, or RS- function, register the Terminal/AP MS3W has not been registered to call sign that is set in the transceiver the RS-RP3C as the access point. to the RS-RP3C as the access point. •• When using the External Gateway RS-MS3W, function, register the Terminal/AP RS-MS3A's call sign that is set in the RS-MS3A instruction or RS-MS3W to the RS-RP3C as manual the access point. •• Destination station's call sign (UR) •• Check the destination station's - has not been registered to the register information. gateway server, or the registered contents do not match your transceiver's setting. •• Destination station that uses the •• Destination station makes a call. - Terminal mode or Access Point mode does not transmit periodically. After your call, the repeater •• The repeater cannot connect to the •• Wait for a while, and try again. - replies 'RPT?' and the access destination repeater. repeater's call sign. •• The repeater is busy. "L" appears on the LCD. •• While receiving through the Internet, •• Wait for a while, and try again. - some packets may be lost due to LLWhen the transceiver receives network error (poor data throughput corrupted data, and misidentifies performance). it is as Packet Loss, "L" is displayed. 11-20

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11-20
11. ABOUT THE DV GATEWAY FUNCTION
Troubleshooting
D
Troubleshooting for the Terminal mode operation
The following chart is designed to help you correct problems which are not equipment malfunctions.
If you are unable to locate the cause of a problem or solve it through the use of this chart, contact your Icom
Dealer or Service Center.
PROBLEM
POSSIBLE CAUSE
SOLUTION
REFERENCE
After your call, the repeater
does not return a status reply.
•
Transceiver connection is wrong.
•
When using the Internal Gateway
function, check the connection
between the transceiver and the
router.
p. 11-8
•
When using the External Gateway
function, check the connection
between the transceiver and the
Windows device, or the transceiver
and the Android device.
pp. 11-10, 11-11
•
“Allowed Callsign” is set to “Enable.”
•
When using the Internal Gateway
function, set “Disable” to “Allowed
Callsign” in the INTERNAL
GATEWAY SETTINGS screen.
p. 11-8
•
When using the External Gateway
function, set “Disable” to “Allowed
Callsign” in the RS-MS3W or
RS-MS3A.
RS-MS3W,
RS-MS3A’s
instruction
manual
•
When using the External Gateway
function, you did not click (touch)
<Start>
in the RS-MS3W or
RS-MS3A.
•
Click (touch) <Start>
in the RS-
MS3W or RS-MS3A.
RS-MS3W,
RS-MS3A’s
instruction
manual
After your call, the repeater
replies “UR?,” Your own call
sign (MY) and ID suffix “G.”
•
The call was successfully sent, but
no station immediately replied.
•
Wait for a while, and try again.
–
After your call, the repeater
replies “RX” or “RPT?” and
Your own call sign (MY) and
ID suffix “G.”
•
Your call sign (MY) has not been
registered at a gateway server.
•
Register your call sign (MY) at a
gateway server.
–
•
The Terminal/AP call sign that is set
in the transceiver, RS-MS3A, or RS-
MS3W has not been registered to
the RS-RP3C as the access point.
•
When using the Internal Gateway
function, register the Terminal/AP
call sign that is set in the transceiver
to the RS-RP3C as the access point.
p. 11-8
•
When using the External Gateway
function, register the Terminal/AP
call sign that is set in the RS-MS3A
or RS-MS3W to the RS-RP3C as
the access point.
RS-MS3W,
RS-MS3A’s
instruction
manual
•
Destination station’s call sign (UR)
has not been registered to the
gateway server, or the registered
contents do not match your
transceiver’s setting.
•
Check the destination station’s
register information.
–
•
Destination station that uses the
Terminal mode or Access Point
mode does not transmit periodically.
•
Destination station makes a call.
–
After your call, the repeater
replies ’RPT?’ and the access
repeater’s call sign.
•
The repeater cannot connect to the
destination repeater.
•
The repeater is busy.
•
Wait for a while, and try again.
–
“L” appears on the LCD.
•
While receiving through the Internet,
some packets may be lost due to
network error (poor data throughput
performance).
•
Wait for a while, and try again.
L
When the transceiver receives
corrupted data, and misidentifies
it is as Packet Loss, “L” is
displayed.
–