Icom IC-9700 Instruction Manual advanced - Page 163

Error messages of the RS-MS3W and the RS-MS3A, MESSAGE, POSSIBLE CAUSE, SOLUTION, REFERENCE

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11. ABOUT THE DV GATEWAY FUNCTION Troubleshooting DDError messages of the RS-MS3W and the RS-MS3A If an error message is displayed when clicking (touching) in the RS-MS3W or RS-MS3A, read the following chart. If you are unable to locate the cause of a problem or solve it through the use of this chart, contact your Icom Dealer or Service Center. MESSAGE POSSIBLE CAUSE Gateway Repeater (Server •• The gateway repeater address is IP/Domain) cannot be found. not correctly entered. •• Your Windows or Android device does not connect to the Internet. Terminal/AP Call sign is incorrect. •• The Terminal/AP call sign is not correctly entered. The USB cable is not connected.(1MM) The USB cable is not connected.(2MM) •• Transceiver connection is wrong. •• The transceiver is not turned ON. •• The transceiver is in the Normal mode. SOLUTION REFERENCE •• Correctly enter the gateway repeater RS-MS3W, address. RS-MS3A's instruction manual •• Connect your Windows or Android - device to the Internet, and check whether or not you can access to a web site on the www browser. •• Correctly enter the call sign. RS-MS3W, LLThe call sign consists of 8 RS-MS3A's characters. instruction •• Enter a space before the manual character. •• Enter a desired ID suffix between A to F for the 8th character. •• Check the connection between pp. 11-10, 11-11 the transceiver and the Windows device, or the transceiver and the Android device. •• Turn ON the transceiver. - •• Enter the Terminal mode or Access pp.11-12,11-14 Point mode. Failed to connect to the network. A Network error occurred. Failed to start the service. •• The application cannot create a •• Check whether or not the port - socket for sending and receiving number (40000/40002) competes data. with other application. If so, stop the competing application. •• Restart the RS-MS3W or RS- - MS3A. If an error message does not disappear, restart Windows or Android device. •• System error occurs when receiving •• Restart the RS-MS3W or RS- - data from network. MS3A. If an error message does not disappear, restart Windows or Android device. •• The gateway repeater address or •• Correctly enter the gateway repeater RS-MS3W, Terminal/AP call sign is not correctly address or Terminal/AP call sign. RS-MS3A's entered. instruction manual •• System error occurs when the •• Restart the RS-MS3W or RS- - service started. MS3A. If an error message does not disappear, restart Windows or Android device. 11-24

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11-24
11. ABOUT THE DV GATEWAY FUNCTION
Troubleshooting
D
Error messages of the RS-MS3W and the RS-MS3A
If an error message is displayed when clicking (touching) <Start>
in the RS-MS3W or RS-MS3A, read the
following chart. If you are unable to locate the cause of a problem or solve it through the use of this chart, contact
your Icom Dealer or Service Center.
MESSAGE
POSSIBLE CAUSE
SOLUTION
REFERENCE
Gateway Repeater (Server
IP/Domain) cannot be found.
•
The gateway repeater address is
not correctly entered.
•
Correctly enter the gateway repeater
address.
RS-MS3W,
RS-MS3A’s
instruction
manual
•
Your Windows or Android device
does not connect to the Internet.
•
Connect your Windows or Android
device to the Internet, and check
whether or not you can access to a
web site on the www browser.
–
Terminal/AP Call sign is
incorrect.
•
The Terminal/AP call sign is not
correctly entered.
•
Correctly enter the call sign.
L
The call sign consists of 8
characters.
•
Enter a space before the
character.
•
Enter a desired ID suffix between
A to F for the 8th character.
RS-MS3W,
RS-MS3A’s
instruction
manual
The USB cable is not
connected.(1
MM
)
•
Transceiver connection is wrong.
•
Check the connection between
the transceiver and the Windows
device, or the transceiver and the
Android device.
pp. 11-10, 11-11
The USB cable is not
connected.(2
MM
)
•
The transceiver is not turned ON.
•
Turn ON the transceiver.
–
•
The transceiver is in the Normal
mode.
•
Enter the Terminal mode or Access
Point mode.
pp. 11-12, 11-14
Failed to connect to the
network.
•
The application cannot create a
socket for sending and receiving
data.
•
Check whether or not the port
number (40000/40002) competes
with other application. If so, stop the
competing application.
–
•
Restart the RS-MS3W or RS-
MS3A. If an error message does
not disappear, restart Windows or
Android device.
–
A Network error occurred.
•
System error occurs when receiving
data from network.
•
Restart the RS-MS3W or RS-
MS3A. If an error message does
not disappear, restart Windows or
Android device.
–
Failed to start the service.
•
The gateway repeater address or
Terminal/AP call sign is not correctly
entered.
•
Correctly enter the gateway repeater
address or Terminal/AP call sign.
RS-MS3W,
RS-MS3A’s
instruction
manual
•
System error occurs when the
service started.
•
Restart the RS-MS3W or RS-
MS3A. If an error message does
not disappear, restart Windows or
Android device.
–