Lexmark Optra C710 Setup Guide - Page 100

Troubleshooting, For non-UNIX networks: Uninstall Lexmark - ps

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Troubleshooting Note: For expanded troubleshooting information, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link. Free firmware updates for any Lexmark print server are available on the web site at www.lexmark.com. TCP/IP 1 Make sure the TCP/IP protocol is turned on (activated) in the print server. To find out, print a network setup page and look in the paragraph under TCP/IP. 2 Issue a ping command to the print server. ping 192.168.236.24 Note: The file you use with FTP can be in PCL, PostScript, PDF, HTML or any other language the printer understands. If the file prints, this confirms the TCP/IP protocol is working properly in the MarkNet print server. 3 Establish an FTP session with the print server. ftp 192.168.236.24 4 Using the FTP put command, print a file to the network printer. put mytest.ps 5 Check the port settings on the printer object. 6 Check all settings in the print server, using the MarkNet resident web server or MarkVision. Note: To use the MarkNet resident web server, type the print server IP address in the URL field of your browser (for example, http: // 192.168.236.24). 7 For non-UNIX networks: Uninstall Lexmark software. 8 For non-UNIX networks: Reinstall Lexmark software. During the reinstallation, select only those network protocols you actually use (for example, TCP/IP). 9 Try printing again. 10 If you are still having trouble, contact Lexmark for help at 1-800-LEXMARK (1-800-539-6275) or on the World Wide Web at http://www.lexmark.com. 96 Troubleshooting

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96
Troubleshooting
Troubleshooting
Note:
For expanded
troubleshooting information, look
on the Drivers, MarkVision and
Utilities CD. Click View
Documentation and look for the
MarkNet link.
Free firmware updates for any Lexmark print server are
available on the web site at www.lexmark.com.
TCP/IP
1
Make sure the TCP/IP protocol is turned on
(activated) in the print server. To find out, print a
network setup page and look in the paragraph
under TCP/IP.
2
Issue a ping command to the print server.
ping 192.168.236.24
Note:
The file you use with
FTP can be in PCL, PostScript,
PDF, HTML or any other
language the printer
understands. If the file prints,
this confirms the TCP/IP
protocol is working properly in
the MarkNet print server.
3
Establish an FTP session with the print server.
ftp 192.168.236.24
4
Using the FTP put command, print a file to the
network printer.
put mytest.ps
5
Check the port settings on the printer object.
6
Check all settings in the print server, using the
MarkNet resident web server or MarkVision.
Note:
To use the MarkNet
resident web server, type the
print server IP address in the
URL field of your browser (for
example, http: //
192.168.236.24).
7
For non-UNIX networks: Uninstall Lexmark
software.
8
For non-UNIX networks: Reinstall Lexmark
software. During the reinstallation, select only
those network protocols you actually use (for
example, TCP/IP).
9
Try printing again.
10
If you are still having trouble, contact Lexmark for
help at 1-800-LEXMARK (1-800-539-6275) or on the
World Wide Web at http://www.lexmark.com.