NEC 870 User Guide - Page 107

Chapter 9: Troubleshooting Refer to Chapter 1 for information about minimum system requirements. Insufficient Memory If there is insufficient memory to run the installation program, Windows will alert you and stop the installation process. Quit all programs that may have been running and try again. See "Minimum System Requirements" in Chapter 1 for more information. Printer Port Configuration Make sure your SuperScript printer is directly connected to your computer by an IEEE 1284compliant parallel interface cable. Ensure that your computer's communications port settings are correctly set in BIOS. For best results, your parallel port mode should be set to bi-directional (other modes may also work, but NEC recommends that you configure your port to bidirectional mode to ensure maximum compatability). Since each system is unique, you should review the documentation for your BIOS Setup utility program in your computer's user guide. Insufficient Disk Space The NEC SuperScript 870 driver software requires at least 3 megabytes of free disk space. Free enough disk space on your hard disk before beginning installation. Removing Previously Installed SuperScript Software You must remove any previously installed SuperScript software (except the NEC SuperScript 860 or 1260) before installing the new software, or your printer driver may fail to work. If Windows does not work normally, you can start Windows in Safe Mode, then remove the previous SuperScript software by running the uninstall program. Refer to Chapter 3, "Installing the Software" and to the Windows documentation (or to Windows Help) for information about Safe Mode. 107