NEC 870 User Guide - Page 119

Chapter 10: Getting Service and Support Contacting NEC Technical Support by Telephone In North American and Canada, the NEC toll-free number for printer technical support is 1-800-632-4650. Contacting NEC Customer Service by Telephone In North America, call 1-800-632-4650 to speak to a representative about extended warranties, repairs, or customer service. For product sales and information call 1-800-632-4636. Sending Internet Electronic Mail You can e-mail your questions to NEC. NEC will respond within three business days. Send e-mail messages to: [email protected] Sending a Faxsimile Transmission You can fax questions or comments to NEC at 1-978-742-7049 Be sure to indicate the number where NEC can telephone or fax a response. Using FastFacts- NEC's Information Retrieval System NEC's technical support staff have created technical notes and tips for using NEC products. You can order these documents by touchtone menu and have these automatically sent to your fax machine. To use NEC FastFacts in the US, call 1-800-366-0476 To use NEC FastFacts in Canada, call 630-775-7999 Follow instructions for ordering documents and include your return fax number. Reaching the NEC Bulletin Board System You can use the NEC Bulletin Board System (BBS) to send messages and transfer files. The BBS number is 1-978-742-8706 Reaching NEC on the World Wide Web NEC's web site provides up-to-date product information and includes links to NEC's FTP site and e-mail address. Using your Web browser, open this URL: http://www.nec.com For customer service and technical support use: http://www.nec.com/nectechsupport 119