NEC 870 User Guide - Page 123

Warranty Support, Obtaining Warranty Service, Limitation of Damages and Implied Warranties

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Warranty Support NECTECH will pay labor and material expenses for covered items, but we will not pay for the following: 1. Removal or installation charges. 2. Costs of initial technical adjustments (set-up), including adjustment of user controls. 3. Payment of shipping and related charges incurred in returning the Product for warranty repair. Obtaining Warranty Service You must return this Product directly to a NECTECH factory for warranty service. It shall be your obligation and expense to ship the Product, freight prepaid, or to deliver it to a NECTECH authorized service center or other facility authorized by NECTECH to render the warranty services in either the original package or a similar package affording an equal degree of protection. NECTECH may send a replacement printer which will be, at NECTECH's option, new or like new, and will meet all of the specifications of the replaced printer. The replacement printer will be shipped for delivery within 3 business days at NECTECH's expense within the United States or Canada, upon receipt of your defective printer, or upon receipt of a major credit card number to Chapter 10: Getting Service and Support guarantee receipt of the defective printer. The warranty period on any replacement printer shall be either (1) the remaining balance of the original two (2) year term, or (2) ninety (90) days, whichever is longer. With the exception of the duration, the terms and conditions of this warranty shall apply to any replacement printer. No service will be provided outside of the United States or Canada. NECTECH may require that you provide the original bill of sale or receipt as proof of purchase in order to obtain warranty service. Please retain such proof of purchase with your records. You can contact Customer Service and Technical Support by dialing 1-800-632-4650. Limitation of Damages and Implied Warranties NECTECH'S SOLE LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT AT OUR OPTION. NECTECH SHALL NOT BE LIABLE FOR: 1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THIS PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME OR DATA, COMMERCIAL LOSS; OR 2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL, OR OTHERWISE. 123

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123
Chapter 10: Getting Service and Support
Warranty Support
NECTECH will pay labor and material expenses
for covered items, but we will not pay for the
following:
1.
Removal or installation charges.
2.
Costs of initial technical adjustments (set-up),
including adjustment of user controls.
3.
Payment of shipping and related charges
incurred in returning the Product for warranty
repair.
Obtaining Warranty Service
You must return this Product directly to a
NECTECH factory for warranty service. It shall be
your obligation and expense to ship the Product,
freight prepaid, or to deliver it to a NECTECH
authorized service center or other facility
authorized by NECTECH to render the warranty
services in either the original package or a similar
package affording an equal degree of protection.
NECTECH may send a replacement printer which
will be, at NECTECH’s option, new or like new,
and will meet all of the specifications of the
replaced printer. The replacement printer will be
shipped for delivery within 3 business days at
NECTECH’s expense within the United States or
Canada, upon receipt of your defective printer, or
upon receipt of a major credit card number to
guarantee receipt of the defective printer.
The
warranty period on any replacement printer shall
be either (1) the remaining balance of the original
two (2) year term, or (2) ninety (90) days,
whichever is longer. With the exception of the
duration, the terms and conditions of this
warranty shall apply to any replacement printer.
No service will be provided outside of the United
States or Canada.
NECTECH may require that you provide the
original bill of sale or receipt as proof of purchase
in order to obtain warranty service. Please retain
such proof of purchase with your records.
You can contact Customer Service and Technical
Support by dialing 1-800-632-4650.
Limitation of Damages and Implied Warranties
NECTECH’S SOLE LIABILITY FOR ANY DEFECTIVE
PRODUCT IS LIMITED TO THE REPAIR OR
REPLACEMENT OF THE PRODUCT AT OUR
OPTION. NECTECH SHALL NOT BE LIABLE FOR:
1.
DAMAGE TO OTHER PROPERTY CAUSED BY
ANY DEFECTS IN THIS PRODUCT, DAMAGES
BASED UPON INCONVENIENCE, LOSS OF USE
OF THE PRODUCT, LOSS OF TIME OR DATA,
COMMERCIAL LOSS; OR
2.
ANY OTHER DAMAGES, WHETHER
INCIDENTAL, CONSEQUENTIAL, OR
OTHERWISE.