NEC 870 User Guide - Page 120
Finding Supplies, Printer Options, and, Spare Parts, NEC Warranty
UPC - 050927215162
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Chapter 10: Getting Service and Support Use the above URL for solutions to your issues 24 hours a day • Search the Knowledge Base for compatibility charts, specifications, white papers, technical drawings, and various other helpful documents. • Explore the FAQ pages for common problems and solutions. • Visit the Message Board to post your technical questions or to search a vast library of previous technical support solutions. • Browse Service Programs to learn about ways to extend or enhance your existing warranty. • Use the Dealer Locator to find a NEC Technologies' sales or service center near you. Writing NEC You can mail your questions and comments to NEC Technical Support at the following address: Printer Technical Support, Dept. #3390 NEC Technologies, Inc. 305 Foster Street Littleton, MA 01460-2004 120 Finding Supplies, Printer Options, and Spare Parts To order printing supplies such as Toner modules, or printer options available for your printer, contact your SuperScript 870 dealer or call 1-800632-2326 to locate the NEC supplies dealer nearest you. See "Ordering Supplies and Accessories" in Chapter 1 of this manual for more information. Contact NEC at www.nec.com/nectechsupport for a list of dealers in your area. NEC Warranty Your NEC SuperScript 870 printer comes with a two-year warranty. If you must return your printer to the factory, please allow 3-5 business days for replacement. NEC Service Contracts After the initial warranty period, fee-based technical support and service is available. NEC Customer Engineering and its dealers offer a complete range of services ranging from onsite repairs and maintenance to installation site planning. Several maintenance agreement programs are available to meet your needs and budget, including: