Ricoh 3245 Scanner Reference - Page 94

Troubleshooting When the Delivery Function Does Not Work Problems Causes and solutions The delivery scanner func- • If the network TWAIN scanner screen appears when the ma- tion screen is not dis- chine is switched to scanner mode, press [Exit] to switch to the played. network delivery scanner screen. • If the display does not switch from network TWAIN scanner to network delivery scanner, the delivery scanner settings are not correct. See p.97 "Initial Scanner Setup", and then make the appropriate settings. When Stored Files Cannot Be Accessed Problems The stored file is locked and is not accessible. Causes and solutions The file, which is password protected, is locked because the password was incorrectly entered ten times. Consult the network administrator. Network Cannot Be Browsed When Sending a Scan File Problems Causes and solutions The network cannot be The following machine settings may not be correct: browsed when specifying • IP address 8 the destination folder. • subnet mask Check the settings. See "Connection and Setup", Network Guide. The TWAIN Driver Cannot Be Started Problems Causes and solutions The Scanner Properties di- Advanced encryption has been specified in the extended security alog box cannot be dis- setting. For details about the extended security setting, consult an played. administrator. Stored Files Cannot Be Edited Problems Causes and solutions Stored files cannot be de- Limits have been imposed using the available extended security leted. File names and pass- function. Consult the user administrator. words cannot be changed. Files cannot be redelivered. 86