Toshiba 50L3400U User's Guide for 40L3400U and 50L3400U Series TV's - Page 127

Wireless network problems, MediaShare problems - troubleshooting

Page 127 highlights

127 Troubleshooting WireMlesesdniaeStwhaorekpprroobbleems Wireless network problems Check that the router/AP (Access point) power is On. After starting wireless network setup, confirm that the network is configured properly by performing the network connection test, see "Network Connection Test" on page 113. Check the router/AP's connection status. If the router/AP does not support PBC or WPS, Easy Setup (PBC) will not work even if the push-button is pressed, see "Wireless Setup" on page 106. If the available router/AP list is not displayed in Easy Setup (PBC) or Assisted Setup, the power of the router/AP may be Off. Check that it is On, and then try restarting the scan for available routers/ APs, see "Easy Setup using PBC (Push button configuration)" on page 107. Refer to the router/AP's instruction manual. MediaShare problems Incorrect functionality may occur when using a USB HUB connection. Photo files that were processed and edited using the computer's application software may not be viewable. The TV may select one format automatically and play it when contents that support two or more formats are played. Confirm that the contents of the USB storage device are in formats that are supported by this TV, see "MediaShare (Videos, Music, and Photos)" on page 83. Copyright protected content stored on the media server may not be playable on the TV. Content playback stability may be affected by heavy network traffic. Content originally recorded on a computer may not play correctly. Set the media sharing of the media server to the correct settings, according to the media server instruction manual. Depending on the media server, access may be limited by the MAC address. Set the server according to the media server's instruction manual. This TV's MAC Address can be confirmed in the Network Setup portion of the User Menu, see "MAC Address" on page 113.

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127
Troubleshooting
Wireless network problems
Check that the router/AP (Access point) power is On.
After starting wireless network setup, confirm that the network is
configured properly by performing the network connection test, see
“Network Connection Test” on page 113
.
Check the router/AP’s connection status.
If the router/AP does not support PBC or WPS, Easy Setup (PBC)
will not work even if the push-button is pressed, see
“Wireless
Setup” on page 106
.
If the available router/AP list is not displayed in Easy Setup (PBC)
or Assisted Setup, the power of the router/AP may be Off. Check
that it is On, and then try restarting the scan for available routers/
APs, see
“Easy Setup using PBC (Push button configuration)” on
page 107.
Refer to the router/AP’s instruction manual.
MediaShare problems
Incorrect functionality may occur when using a USB HUB
connection.
Photo files that were processed and edited using the computer’s
application software may not be viewable.
The TV may select one format automatically and play it when
contents that support two or more formats are played.
Confirm that the contents of the USB storage device are in formats
that are supported by this TV, see
“MediaShare (Videos, Music, and
Photos)” on page 83.
Copyright protected content stored on the media server may not be
playable on the TV.
Content playback stability may be affected by heavy network
traffic.
Content originally recorded on a computer may not play correctly.
Set the media sharing of the media server to the correct settings,
according to the media server instruction manual.
Depending on the media server, access may be limited by the MAC
address. Set the server according to the media server’s instruction
manual.
This TV’s MAC Address can be confirmed in the Network Setup
portion of the User Menu, see
“MAC Address” on page 113
.
Wireless network problems