Xerox 2121MB User Guide - Page 137

Printer errors, Error messages

Page 137 highlights

Maintenance Printer errors Error messages If the printer has one of the problems described below, the corresponding message is displayed on the screen. Message Action CHANGE TONER TO CONFIRM Replace the toner cartridge. Proceed as described in paragraph Replacing the toner cartridge, page 7-2. CHANGE DRUM TO CONFIRM Replace the drum cartridge. Proceed as described in paragraph Replacing the drum cartridge, page 7-7. CLOSE COVER PRINTER Close the front cover of the printer. CLOSE UPPER COVER PRINTER Close the rear upper cover of the printer. DRUM NEAR END The drum cartridge is nearing its end of life (10% remaining). TONER NEAR END The toner cartridge is nearly empty (10% capacity left). PAPER EMPTY Install the paper tray. Fill the tray with paper in the required size. PAPER JAM INSIDE Open the tray. Remove the jammed sheet. PAPER JAM EXTERNAL TRAY Open the cover. Remove the jammed sheet from the print outlet. PAPER JAM INTERNAL TRAY Open the cover. Remove the jammed sheet from between the tray and the fusing unit. PRINTER ERROR XX Disconnect and reconnect the machine. If the problem persists, contact your supplier. PAPER SIZE ERROR Check paper size (A4, Letter, etc.) 7-19

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146

Maintenance
7-19
Printer errors
Error messages
If the printer has one of the problems described below, the corresponding message is
displayed on the screen.
Message
Action
CHANGE TONER
<OK> TO CONFIRM
Replace the toner cartridge.
Proceed as described in paragraph
Replacing
the toner cartridge
,
page 7-2.
CHANGE DRUM
<OK> TO CONFIRM
Replace the drum cartridge.
Proceed as described in paragraph
Replacing
the drum cartridge
,
page 7-7.
CLOSE COVER PRINTER
Close the front cover of the printer.
CLOSE UPPER COVER PRINTER
Close the rear upper cover of the printer.
DRUM NEAR END
The drum cartridge is nearing its end of life (10%
remaining).
TONER NEAR END
The toner cartridge is nearly empty (10% capacity
left).
PAPER EMPTY
Install the paper tray.
Fill the tray with paper in the required size.
PAPER JAM INSIDE
Open the tray.
Remove the jammed sheet.
PAPER JAM EXTERNAL TRAY
Open the cover.
Remove the jammed sheet from the print outlet.
PAPER JAM INTERNAL TRAY
Open the cover.
Remove the jammed sheet from between the tray
and the fusing unit.
PRINTER ERROR XX
Disconnect and reconnect the machine.
If the problem persists, contact your supplier.
PAPER SIZE ERROR
Check paper size (A4, Letter, etc.)