Xerox 2121MB User Guide - Page 140

Scanner faults, Miscellaneous faults, Scanner paper jam

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Maintenance Scanner faults Scanner paper jam When a paper jam occurs, the message REMOVE DOCUMENT appears on the control panel screen. If jams often occur, check, clean or repair the specific part of the unit. ¾ Open the scanner cover by pressing key (A). ¾ Remove the jammed paper (B) without tearing it. ¾ Close the scanner cover. Miscellaneous faults At power up nothing appears on screen Check that the power cable is plugged in. Check the wall plug if necessary. The fax does not detect the presence of the inserted document. The message READY does not appear on the screen At the start and during scanning, REMOVE DOCUMENT appears on the screen Remove the document or press the key. Check the thickness of the document (maximum 30 sheets of paper of 80 g/m2). 7-22

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7-22
Maintenance
Scanner faults
Scanner paper jam
When a paper jam occurs, the message
REMOVE DOCUMENT
appears on the control
panel screen.
If jams often occur, check, clean or repair the specific part of the unit.
Open the scanner cover by pressing key (A).
Remove the jammed paper (B) without tearing it.
Close the scanner cover.
Miscellaneous faults
At power up nothing appears on screen
Check that the power cable is plugged in. Check the wall plug if necessary.
The fax does not detect the presence of the inserted document. The message
READY does not appear on the screen
At the start and during scanning, REMOVE DOCUMENT appears on the screen
Remove the document or press the
key.
Check the thickness of the document (maximum 30 sheets of paper of 80 g/m
2
).