Brother International MFC-9700 Users Manual - English - Page 188
Handling Incoming Calls, Copy Quality Difficulties, General Printing Difficulties, DIFFICULTY - scanner install
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DIFFICULTY SUGGESTIONS Transmission Verification Report says "Result:NG" There is probably temporary noise or static on the line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line. Vertical Black Lines When If the copy you made shows the same problem, your scanner Sending is dirty. (See Cleaning the Scanner, page 21-16.) Handling Incoming Calls Transferring a Fax Call to the If you answered at an extension phone, press your Fax MFC Receive Code (default setting is 51). When your MFC answers, hang up. I have difficulty with custom features on a single line If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an answering machine, an alarm system or other custom feature on a single phone line with your MFC, it may create a problem sending or receiving fax data. For Example: Your Brother machine handles the Caller ID subscriber services. However, if you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended. Copy Quality Difficulties Vertical streaks appear in copies. Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. (See pages 21-16 and 21-18.) General Printing Difficulties The MFC does not print. Check the following: • The MFC is plugged in. (See page 2-8.) • The toner cartridge and drum unit are installed properly. (See page 2-4.) • The interface cable is securely connected between the MFC and computer. (See Quick Setup Guide.) • Check to see if LCD is showing an error message. (See page 21-1 to 21-3.) The MFC prints unexpectedely or it prints garbage. Reset the MFC or unplug the electrical cord and plug it back in. Check the primary settings in your application software to make sure it is set up to work with your MFC. 21 - 7 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E