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Dell Precision 330 User's Guide - Page 196

U.S.A. Austin, Texas, Dell Home and Small Business Group, National Accounts, Public Americas

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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Department Name or Service Area, Website and E-mail Address Area Codes, Local Numbers, and Toll Free Numbers Automated Order-Status System toll free: 1-800-433-9014 AutoTech (for portable and desktop computers) toll free: 1-800-247-9362 Dell Home and Small Business Group (for portable and desktop computers): Customer Technical Support (Return Material Authorization Numbers) toll free: 1-800-624-9896 Customer Technical Support (Home sales purchased via http://www.dell.com) toll free: 1-877-576-3355 Customer Service (Credit Return Authorization Numbers) toll free: 1-800-624-9897 National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]): Customer Service and Technical Support (Return Material Authorization Numbers) toll free: 1-800-822-8965 Public Americas International (systems purchased by governmental agencies [local, state, or federal] or educational institutions): Customer Service and Technical Support (Return Material Authorization Numbers) toll free: 1-800-234-1490 Dell Sales toll free: 1-800-289-3355 or toll free: 1-800-879-3355 Spare Parts Sales toll free: 1-800-357-3355 DellWare™ toll free: 1-800-753-7201 Desktop and Portable Fee-Based Technical Support toll free: 1-800-433-9005 Server Fee-Based Technical Support toll free: 1-800-967-0765 Sales (Catalogs) toll free: 1-800-426-5150 Fax toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll free: 1-877-DELLTTY (1-877-335-5889) Switchboard 512 338-4400 Dellnet Technical Support toll free: 1-877-Dellnet (1-877-335-5638) 196 Ge tt ing Help

Section	Page
Contents	3
1 About Your Computer	3
2 Advanced Features	3
3 Installing Upgrades	4
4 Technical Specifications	5
5 Solving Problems	5
6 Getting Help	7
7 Additional Information	7
Safety Instructions	9
Safety First—For You and Your Computer	9
Protecting Against Electrostatic Discharge	10
Ergonomic Computing Habits	10
About Your Computer	13
Finding Information and Assistance	14
Front View of Your Computer	16
Controls and Indicators	18
Back View of Your Computer	19
Connecting Devices	20
Serial Port Connectors	21
Parallel Port Connector	21
Microphone Jack	21
Line-Out/Speaker Jack	21
Line-In Jack	21
PS/2 Mouse Connector	22
PS/2 Keyboard Connector	22
USB Connectors	22
NIC Connector	22
Video Connector	23
Inside Your Computer	23
System Board Components	25
Advanced Features	27
System Settings	28
Entering System Setup	28
System Setup Screens	29
System Setup Navigation Keys	29
Changing the Boot Sequence	30
Network Operations	31
Network Interface Controller	31
Boot Sequence	32
Remote Wake Up	32
Network Configurations	32
Integrated Devices	33
Manageability	34
Dell OpenManage IT Assistant	34
Dell OpenManage Client Instrumentation	34
Downloading Systems Management Utilities	35
Security	36
Chassis Intrusion Detection	36
Security Cable Slot and Padlock Ring	37
Password Protection	39
System Password	39
Assigning a System Password	40
Using Your System Password	41
Deleting or Changing an Existing System Password	42
Setup Password	42
Assigning a Setup Password	42
Operating Your System With a Setup Password Enabled	43
Deleting or Changing an Existing Setup Password	43
Disabling a Forgotten Password	44
Jumper Settings	44
Installing and Configuring Software	46
TAPI	46
Installing a TAPI Device	47
Installing a TAPI Sound Card	48
Power Management	49
Dell System Utilities	51
AutoShutdown	51
Asset Tag	51
Auto Power On	51
Installing Upgrades	53
Computer Cover	54
Removing the Computer Cover	54
Replacing the Computer Cover	57
Interior Service Label	59
Power Supply	61
Front Panel (Mini Tower Chassis Only)	63
System Memory	65
System Memory Installation Guidelines	65
Upgrading System Memory	66
Removing a Memory Module	68
Installing a Memory Module	68
Disk Drives and Media	69
Installing a CD, Zip, or Other Externally Accessible Drive in a Mini Tower Chassis	69
Installing a CD, Zip, or Other Externally Accessible Drive in a Desktop Chassis	74
Installing a Hard Drive in a Mini Tower Chassis	79
Installing a Hard Drive in a Desktop Chassis	86
EIDE Device Installation Guidelines	91
Jumper Settings	91
General Guidelines	91
EIDE Cables	92
SCSI Device Installation Guidelines	92
SCSI ID Numbers	92
Device Termination	93
General Guidelines	93
SCSI Cables	94
AGP Card Brace (Mini Tower Chassis Only)	94
Expansion Cards	96
Installing an Expansion Card	97
Removing an Expansion Card	100
Microprocessor	101
Upgrading the Microprocessor	101
System Battery	108
Technical Specifications	111
Solving Problems	117
Before You Begin	118
Power Problems	119
Monitor Problems	120
Video Problems	122
Sound and Speaker Problems	124
Printer Problems	126
Serial or Parallel Device Problems	127
Mouse Problems	129
Keyboard Problems	130
Diskette Drive Problems	132
Hard Drive Problems	134
Battery Problems	137
Expansion-Card Problems	138
Network Problems	139
Recover From a Program That Is Not Responding	141
Restart a Computer That Is Not Responding	141
Repairing a Wet Computer	142
Repairing a Dropped or Damaged Computer	143
Hardware Conflicts	143
System Memory Problems	144
Microprocessor Problems	145
System Board Problems	147
Reset Corrupted BIOS Settings	148
Dell Diagnostics	149
When to Use the Dell Diagnostics	149
Features	149
Before You Start Testing	150
Running the Dell Diagnostics	150
Advanced Testing	153
Advanced Testing Help Menu	155
Messages and Codes	155
System Messages	156
System Beep Codes	162
Warning Messages	164
Diagnostics Messages	164
Diagnostic Indicators	165
Front-Panel Indicators	165
Back-Panel Indicators	166
SNMP Platform Event Traps	169
Software Problems	170
Operating System Compatibility	171
Input Errors	171
Error Messages	172
Device Drivers	172
Memory-Resident Programs	172
Program Conflicts	173
Memory Address Conflicts	173
Interrupt Assignment Conflicts	173
BIOS Recovery Utility	174
Getting Help	177
Help Overview	178
Technical Assistance	178
Help Tools	178
World Wide Web	179
AutoTech Service	180
TechFax Service	180
Automated Order-Status System	180
Technical Support Service	180
Problems With Your Order	181
Product Information	181
Returning Items for Warranty Repair or Credit	181
Before You Call	182
Dell Contact Numbers	184
Additional Information	197
Regulatory Notices	198
FCC Notices (U.S. Only)	199
Class A	200
Class B	200
IC Notice (Canada Only)	201
CE Notice (European Union)	201
Battery Disposal	202
EN 55022 Compliance (Czech Republic Only)	203
VCCI Notice (Japan Only)	203
Class A ITE	203
Class B ITE	204
MIC Notice (Republic of Korea Only)	205
Class A Device	205
Class B Device	206
Polish Center for Testing and Certification Notice	206
Wymagania Polskiego Centrum BadaÒ i Certyfikacji	206
Pozosta³e instrukcje bezpieczeÒstwa	208
BSMI Notice (Taiwan Only)	209
ENERGY STAR® Compliance	210
Limited Warranty and Return Policy	211
Three-Year Limited Warranty (U.S. Only)	211
Coverage During Year One	212
Coverage During Years Two and Three	213
General Provisions	213
Three-Year Limited Warranty (Canada Only)	214
Coverage During Year One	215
Coverage During Years Two and Three	216
General Provisions	217
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)	218
Guarantee	218
Exclusions	218
Making a Claim	218
Limitation and Statutory Rights	219