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Dell Precision 330 User's Guide - Page 6

Dell Diagnostics, Messages and Codes, Software Problems, Recover From a Program That Is Not Responding - drivers

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Hard Drive Problems 134 Battery Problems 137 Expansion-Card Problems 138 Network Problems 139 Recover From a Program That Is Not Responding 141 Restart a Computer That Is Not Responding 141 Repairing a Wet Computer 142 Repairing a Dropped or Damaged Computer 143 Hardware Conflicts 143 System Memory Problems 144 Microprocessor Problems 145 System Board Problems 147 Reset Corrupted BIOS Settings 148 Dell Diagnostics 149 When to Use the Dell Diagnostics 149 Features 149 Before You Start Testing 150 Running the Dell Diagnostics 150 Advanced Testing 153 Messages and Codes 155 System Messages 156 System Beep Codes 162 Warning Messages 164 Diagnostics Messages 164 Diagnostic Indicators 165 Software Problems 170 Operating System Compatibility 171 Input Errors 171 Error Messages 172 Device Drivers 172 Memory-Resident Programs 172 Program Conflicts 173 Memory Address Conflicts 173 Interrupt Assignment Conflicts 173 6 Contents

Section	Page
Contents	3
1 About Your Computer	3
2 Advanced Features	3
3 Installing Upgrades	4
4 Technical Specifications	5
5 Solving Problems	5
6 Getting Help	7
7 Additional Information	7
Safety Instructions	9
Safety First—For You and Your Computer	9
Protecting Against Electrostatic Discharge	10
Ergonomic Computing Habits	10
About Your Computer	13
Finding Information and Assistance	14
Front View of Your Computer	16
Controls and Indicators	18
Back View of Your Computer	19
Connecting Devices	20
Serial Port Connectors	21
Parallel Port Connector	21
Microphone Jack	21
Line-Out/Speaker Jack	21
Line-In Jack	21
PS/2 Mouse Connector	22
PS/2 Keyboard Connector	22
USB Connectors	22
NIC Connector	22
Video Connector	23
Inside Your Computer	23
System Board Components	25
Advanced Features	27
System Settings	28
Entering System Setup	28
System Setup Screens	29
System Setup Navigation Keys	29
Changing the Boot Sequence	30
Network Operations	31
Network Interface Controller	31
Boot Sequence	32
Remote Wake Up	32
Network Configurations	32
Integrated Devices	33
Manageability	34
Dell OpenManage IT Assistant	34
Dell OpenManage Client Instrumentation	34
Downloading Systems Management Utilities	35
Security	36
Chassis Intrusion Detection	36
Security Cable Slot and Padlock Ring	37
Password Protection	39
System Password	39
Assigning a System Password	40
Using Your System Password	41
Deleting or Changing an Existing System Password	42
Setup Password	42
Assigning a Setup Password	42
Operating Your System With a Setup Password Enabled	43
Deleting or Changing an Existing Setup Password	43
Disabling a Forgotten Password	44
Jumper Settings	44
Installing and Configuring Software	46
TAPI	46
Installing a TAPI Device	47
Installing a TAPI Sound Card	48
Power Management	49
Dell System Utilities	51
AutoShutdown	51
Asset Tag	51
Auto Power On	51
Installing Upgrades	53
Computer Cover	54
Removing the Computer Cover	54
Replacing the Computer Cover	57
Interior Service Label	59
Power Supply	61
Front Panel (Mini Tower Chassis Only)	63
System Memory	65
System Memory Installation Guidelines	65
Upgrading System Memory	66
Removing a Memory Module	68
Installing a Memory Module	68
Disk Drives and Media	69
Installing a CD, Zip, or Other Externally Accessible Drive in a Mini Tower Chassis	69
Installing a CD, Zip, or Other Externally Accessible Drive in a Desktop Chassis	74
Installing a Hard Drive in a Mini Tower Chassis	79
Installing a Hard Drive in a Desktop Chassis	86
EIDE Device Installation Guidelines	91
Jumper Settings	91
General Guidelines	91
EIDE Cables	92
SCSI Device Installation Guidelines	92
SCSI ID Numbers	92
Device Termination	93
General Guidelines	93
SCSI Cables	94
AGP Card Brace (Mini Tower Chassis Only)	94
Expansion Cards	96
Installing an Expansion Card	97
Removing an Expansion Card	100
Microprocessor	101
Upgrading the Microprocessor	101
System Battery	108
Technical Specifications	111
Solving Problems	117
Before You Begin	118
Power Problems	119
Monitor Problems	120
Video Problems	122
Sound and Speaker Problems	124
Printer Problems	126
Serial or Parallel Device Problems	127
Mouse Problems	129
Keyboard Problems	130
Diskette Drive Problems	132
Hard Drive Problems	134
Battery Problems	137
Expansion-Card Problems	138
Network Problems	139
Recover From a Program That Is Not Responding	141
Restart a Computer That Is Not Responding	141
Repairing a Wet Computer	142
Repairing a Dropped or Damaged Computer	143
Hardware Conflicts	143
System Memory Problems	144
Microprocessor Problems	145
System Board Problems	147
Reset Corrupted BIOS Settings	148
Dell Diagnostics	149
When to Use the Dell Diagnostics	149
Features	149
Before You Start Testing	150
Running the Dell Diagnostics	150
Advanced Testing	153
Advanced Testing Help Menu	155
Messages and Codes	155
System Messages	156
System Beep Codes	162
Warning Messages	164
Diagnostics Messages	164
Diagnostic Indicators	165
Front-Panel Indicators	165
Back-Panel Indicators	166
SNMP Platform Event Traps	169
Software Problems	170
Operating System Compatibility	171
Input Errors	171
Error Messages	172
Device Drivers	172
Memory-Resident Programs	172
Program Conflicts	173
Memory Address Conflicts	173
Interrupt Assignment Conflicts	173
BIOS Recovery Utility	174
Getting Help	177
Help Overview	178
Technical Assistance	178
Help Tools	178
World Wide Web	179
AutoTech Service	180
TechFax Service	180
Automated Order-Status System	180
Technical Support Service	180
Problems With Your Order	181
Product Information	181
Returning Items for Warranty Repair or Credit	181
Before You Call	182
Dell Contact Numbers	184
Additional Information	197
Regulatory Notices	198
FCC Notices (U.S. Only)	199
Class A	200
Class B	200
IC Notice (Canada Only)	201
CE Notice (European Union)	201
Battery Disposal	202
EN 55022 Compliance (Czech Republic Only)	203
VCCI Notice (Japan Only)	203
Class A ITE	203
Class B ITE	204
MIC Notice (Republic of Korea Only)	205
Class A Device	205
Class B Device	206
Polish Center for Testing and Certification Notice	206
Wymagania Polskiego Centrum BadaÒ i Certyfikacji	206
Pozosta³e instrukcje bezpieczeÒstwa	208
BSMI Notice (Taiwan Only)	209
ENERGY STAR® Compliance	210
Limited Warranty and Return Policy	211
Three-Year Limited Warranty (U.S. Only)	211
Coverage During Year One	212
Coverage During Years Two and Three	213
General Provisions	213
Three-Year Limited Warranty (Canada Only)	214
Coverage During Year One	215
Coverage During Years Two and Three	216
General Provisions	217
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)	218
Guarantee	218
Exclusions	218
Making a Claim	218
Limitation and Statutory Rights	219

Match case Limit results 1 per page

Contents

Hard Drive Problems

. . . . . . . . . . . . . . . . . . . . . .

134

Battery Problems

. . . . . . . . . . . . . . . . . . . . . . .

137

Expansion-Card Problems

. . . . . . . . . . . . . . . . . . .

138

Network Problems

. . . . . . . . . . . . . . . . . . . . . . .

139

Recover From a Program That Is Not Responding

. . . . . . .

141

Restart a Computer That Is Not Responding

. . . . . . . . . .

141

Repairing a Wet Computer

. . . . . . . . . . . . . . . . . . .

142

Repairing a Dropped or Damaged Computer

. . . . . . . . . .

143

Hardware Conflicts

. . . . . . . . . . . . . . . . . . . . . .

143

System Memory Problems

. . . . . . . . . . . . . . . . . . .

144

Microprocessor Problems

. . . . . . . . . . . . . . . . . . .

145

System Board Problems

. . . . . . . . . . . . . . . . . . . .

147

Reset Corrupted BIOS Settings

. . . . . . . . . . . . . . . .

148

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . . .

149

When to Use the Dell Diagnostics

. . . . . . . . . . . . . . .

149

Features

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

149

Before You Start Testing

. . . . . . . . . . . . . . . . . . . .

150

Running the Dell Diagnostics

. . . . . . . . . . . . . . . . . .

150

Advanced Testing

. . . . . . . . . . . . . . . . . . . . . . .

153

Messages and Codes

. . . . . . . . . . . . . . . . . . . . . . . .

155

System Messages

. . . . . . . . . . . . . . . . . . . . . . .

156

System Beep Codes

. . . . . . . . . . . . . . . . . . . . . .

162

Warning Messages

. . . . . . . . . . . . . . . . . . . . . . .

164

Diagnostics Messages

. . . . . . . . . . . . . . . . . . . . .

164

Diagnostic Indicators

. . . . . . . . . . . . . . . . . . . . .

165

Software Problems

. . . . . . . . . . . . . . . . . . . . . . . .

170

Operating System Compatibility

. . . . . . . . . . . . . . . .

171

Input Errors

. . . . . . . . . . . . . . . . . . . . . . . . . .

171

Error Messages

. . . . . . . . . . . . . . . . . . . . . . . .

172

Device Drivers

. . . . . . . . . . . . . . . . . . . . . . . . .

172

Memory-Resident Programs

. . . . . . . . . . . . . . . . . .

172

Program Conflicts

. . . . . . . . . . . . . . . . . . . . . . .

173

Memory Address Conflicts

. . . . . . . . . . . . . . . . . . .

173

Interrupt Assignment Conflicts

. . . . . . . . . . . . . . . . .

173