Epson C3500 Technical Reference Guide - Page 82

17Refer to the shutter adjustment method label on the top of the printer, and open or close the shutters on the platen to match the width of the roll paper. If the shutter is set incorrectly, paper may be jammed or get dirty. Close Open Paper/backing width (mm) 30 mm {1.18"} or more, less than 62 mm {2.44"} 62 mm {2.44"} or more, less than 79 mm {3.11"} 79 mm {3.11"} or more, less than 97 mm {3.82"} 97 mm {3.82"} or more, less than 112 mm {4.41"} 112 mm {4.41"} Shutter open/close status Close all shutters. Open only the most inward shutters. Open only the 2 most inward shutter rows. Open only the 3 most inward shutter rows. Open all shutters. 18Release the lock of the paper ejection guide with a fine-tipped tool. 82