Epson PowerLite Pro G5350 Operation Guide - EasyMP - Page 84

Error Messages, Remedy, ERR Number, Error Meaning, Check

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Page 84 highlights

Troubleshooting 84 f EMP NS Connection cannot be used to make a connection Check the message at the bottom-left of the screen and then apply the following countermeasures. Error Messages Remedy The application version used is not supported. You are using an old version of EMP NS Connection. A connection cannot be made. Install the current version from the EPSON Projector Software for Meeting & Presentation CD-ROM supplied with the projector. f Suddenly changes to the EasyMP screen ERR at the bottom left of the screen: Check the numbers and make the following remedies. ERR Number Error Meaning Remedy 2,50,53,245,-103 Failed to start EasyMP. Turn the projector off, then turn it back on again. 51,52,100 EasyMP processing error If you're using EMP NS Connection, try reconnecting to the projector. If you're projecting through the projector's USB port, reconnect the USB cable. -101 Communication was cut off. Check the access point connection. -102,-105 Unstable wireless communication Network traffic may be high. Wait for a while, then try reconnecting. f When a connection is made using EMP NS Connection, the projected image remains as is, and a connection cannot be made from another computer. Check Remedy Did the presenter leave the conference room without cutting off the network connection? With EMP NS Connection, the connection with the computer that was previously connected can be cut off when another computer tries to connect with the projector, and it connects with the computer that is trying to connect. Therefore, when a projector keyword is not set for the projector, or if you know the projector keyword, you can cut off the current connection and, if you perform a connection operation, you can connect to the projector. When a projector keyword is set for the projector, if you do not know the projector keyword, cut off projection from the projector and reconnect. To cut off connection from the projector, press the [Esc] button on the remote control, select "Close" from the close menu and press the [Enter] button on the remote control. When it cuts off, you can connect from the target computer.

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Troubleshooting
84
f
EMP NS Connection cannot be used to make a connection
Check the message at the bottom-left of the screen and then apply the following countermeasures.
f
Suddenly changes to the EasyMP screen
ERR at the bottom left of the screen: Check the numbers and make the following remedies.
f
When a connection is made using EMP NS Connection, the projected image remains as is, and a connection cannot be made from another
computer.
Error Messages
Remedy
The application version used is not supported.
You are using an old version of EMP NS Connection. A connection cannot be made. Install the current
version from the EPSON Projector Software for Meeting & Presentation CD-ROM supplied with the
projector.
ERR Number
Error Meaning
Remedy
2,50,53,245,-103
Failed to start EasyMP.
Turn the projector off, then turn it back on again.
51,52,100
EasyMP processing error
If you’re using EMP NS Connection, try reconnecting to the projector.
If you’re projecting through the projector’s USB port, reconnect the
USB cable.
-101
Communication was cut off.
Check the access point connection.
-102,-105
Unstable wireless communication
Network traffic may be high. Wait for a while, then try reconnecting.
Check
Remedy
Did the presenter leave the conference room without
cutting off the network connection?
With EMP NS Connection, the connection with the computer that was previously connected can be cut off
when another computer tries to connect with the projector, and it connects with the computer that is trying to
connect.
Therefore, when a projector keyword is not set for the projector, or if you know the projector keyword, you
can cut off the current connection and, if you perform a connection operation, you can connect to the
projector.
When a projector keyword is set for the projector, if you do not know the projector keyword, cut off
projection from the projector and reconnect. To cut off connection from the projector, press the [Esc] button
on the remote control, select "Close" from the close menu and press the [Enter] button on the remote control.
When it cuts off, you can connect from the target computer.