Fujitsu 5900C Operator's Guide - Page 157

Symptom 3, 3 Troubleshooting

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Symptom 3 The scanning does not start. NO Are the documents loaded correctly onto the hopper? YES NO Is the ADF cover closed completely? Load the documents correcty. Close ADF cover completely. YES NO Is the interface cable connected correctly? YES NO 㧨When using the SCSI interface㧪 Is the SCSI ID set correctly? YES Does the scanning start after turning YES the scanner on again? Connect the interface cable correctly. (*1) Set the SCSI ID correctly and restart the scanner and PC. (*1) The scanner operation is normal. NO If the problem canot be resolved with this flowchart, refer to "6.4 Before contacting a service partner." After checking the items given in section 6.4, contact an authorized FUJITSU scanner service provider or your dealer. SOLVING COMMON PROBLEMS 6 (*1) Refer to fi-5900C Getting Stated, "2.2 Connecting the scanner to your PC". 6.3 Troubleshooting 137

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137
6.3 Troubleshooting
6
SOLVING COMMON PROBLEMS
(*1)
Refer to
fi-5900C Getting Stated,
“2.2 Connecting the scanner to your PC”.
NO
YES
YES
NO
NO
Are the documents loaded correctly
onto the hopper?
Is the ADF cover closed completely?
Load the documents correcty.
Close ADF cover completely.
Is the interface cable connected
correctly?
Connect the interface cable
correctly.
(*1)
Symptom 3
The scanning does not start.
YES
When using the SCSI interface
Is the SCSI ID set correctly?
YES
Set the SCSI ID correctly
and restart the scanner and PC.
(*1)
NO
Does the scanning start after turning
the scanner on again?
NO
The scanner operation is
normal.
YES
If the problem canot be resolved with this flowchart, refer to "6.4 Before
contacting a service partner."
After checking the items given in section 6.4, contact an authorized
FUJITSU scanner service provider or your dealer.