Gateway NV-53A Service Guide - Page 127

Index of error messages, Error codes, Error messages - replacement keys

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www.gateway.com Index of error messages Error codes Error Codes 006 010 070 071 072 110 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes are shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System is disabled. An incorrect password was entered. Battery is critically low. In this situation BIOS issues four short beeps, then shuts the system down. No message is displayed. Temperature is critically high. In this situation BIOS shuts the system down. No message is displayed. Error messages Error Messages FRU/Action Sequence Failure Fixed Disk n Reconnect the hard disk drive connector. n Run "Load Setup Defaults" using the BIOS Setup Utility, then reboot the notebook. n Test or replace the hard disk drive. n Test or replace the system board. Stuck Key See "Testing the keyboard or auxiliary input device" on page 117. Keyboard error See "Testing the keyboard or auxiliary input device" on page 117. Keyboard Controller Failed See "Testing the keyboard or auxiliary input device" on page 117. Keyboard locked - Unlock key switch Unlock the external keyboard. Monitor type does not match CMOS - Run Setup Run "Load Setup Defaults" using the BIOS Setup Utility, then reboot the notebook. Shadow RAM Failed at offset: nnnn n Test or replace the BIOS ROM. n Test or replace the system board. System RAM Failed at offset: nnnn n Test or replace the SO-DIMM. n Test or replace the system board. Extended RAM Failed at offset: nnnn n Test or replace the SO-DIMM. n Test or replace the system board. System battery is dead - Replace and run Setup Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system. System CMOS checksum bad - Default configuration used Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system. 121

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www.gateway.com
121
Index of error messages
Error codes
Error messages
Error Codes
Error Messages
006
Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(The causes are shown before “Equipment Configuration Error”)
010
Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070
Real Time Clock Error
071
CMOS Battery Bad
072
CMOS Checksum Error
110
System is disabled. An incorrect password was entered.
<No error code>
Battery is critically low. In this situation BIOS issues four short beeps, then shuts the system
down. No message is displayed.
<No error code>
Temperature is critically high. In this situation BIOS shuts the system down. No message is
displayed.
Error Messages
FRU/Action Sequence
Failure Fixed Disk
n
Reconnect the hard disk drive connector.
n
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot
the notebook.
n
Test or replace the hard disk drive.
n
Test or replace the system board.
Stuck Key
See
“Testing the keyboard or auxiliary input device” on page 117
.
Keyboard error
See
“Testing the keyboard or auxiliary input device” on page 117
.
Keyboard Controller Failed
See
“Testing the keyboard or auxiliary input device” on page 117
.
Keyboard locked - Unlock key switch
Unlock the external keyboard.
Monitor type does not match CMOS - Run Setup
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the
notebook.
Shadow RAM Failed at offset: nnnn
n
Test or replace the BIOS ROM.
n
Test or replace the system board.
System RAM Failed at offset: nnnn
n
Test or replace the SO-DIMM.
n
Test or replace the system board.
Extended RAM Failed at offset: nnnn
n
Test or replace the SO-DIMM.
n
Test or replace the system board.
System battery is dead - Replace and run Setup
Test or replace the CMOS battery, run the BIOS Setup Utility to
reconfigure system time, then reboot the system.
System CMOS checksum bad - Default
configuration used
Test or replace the CMOS battery, run the BIOS Setup Utility to
reconfigure system time, then reboot the system.