Gateway NV-53A Service Guide - Page 47
Unlocking the hard drive - case
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www.gateway.com Unlocking the hard drive To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock the hard drive. To unlock a hard drive: 1 Open the computer in a DOS environment. 2 Type the following command: A\> unlock6 XXXXX 00 3 Press Enter to display the command options. 4 Select option 2 (upper case ASCII code), then press Enter. 5 Write down the generated master password. 6 Reboot the computer. 7 In the HDD password prompt, type the master password generated in step 5, then press Enter. 41
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41
Unlocking the hard drive
To regain access to your computer if you lose the HDD password, you need to
generate a master password and unlock the hard drive.
To unlock a hard drive:
1
Open the computer in a DOS environment.
2
Type the following command:
A\> unlock6 XXXXX 00
3
Press
Enter
to display the command options.
4
Select option 2 (
upper case ASCII code
), then press
Enter
.
5
Write down the generated master password.
6
Reboot the computer.
7
In the HDD password prompt, type the master password generated in
step 5
,
then press
Enter
.