HP 2100 HP LaserJet 2100 Series Printer -User Guide - Page 94

the printer is attached to the, correct one. - laserjet printer cable

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Troubleshooting General Printing Problems (continued) Symptom Possible Cause Solution The parallel cable between the Disconnect and reconnect the computer and the printer is not parallel cable. connected properly. The parallel cable is defective. If possible, attach the cable to another computer and print a job you know works. You may also try using a different parallel cable (IEEE-1284 Compliant) or LocalTalk cable (Mac). The wrong printer was selected in the software. Check the software printer selection menu to make sure that the HP LaserJet 2100 is selected. . The software for the printer is Check the software's printer not configured for the printer selection menu to make sure it port. is accessing the correct port. If the computer has more than one parallel port, make sure the printer is attached to the correct one. The printer is on a network and is not receiving a signal. Disconnect the printer from the network and attach it directly to a computer with a parallel cable. Print a job you know works. If it prints properly, check with your network administrator. The printer is not receiving power. If no lights are on, check the power cord connections. Check the power switch. Check the power source. 82 Chapter 4 Problem Solving EN

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82
Chapter 4 Problem Solving
EN
The parallel cable between the
computer and the printer is not
connected properly.
Disconnect and reconnect the
parallel cable.
The parallel cable is defective.
If possible, attach the cable to
another computer and print a
job you know works. You may
also try using a different
parallel cable (IEEE-1284
Compliant) or LocalTalk cable
(Mac).
The wrong printer was
selected in the software.
Check the software printer
selection menu to make sure
that the HP LaserJet 2100 is
selected.
.
The software for the printer is
not configured for the printer
port.
Check the software’s printer
selection menu to make sure it
is accessing the correct port. If
the computer has more than
one parallel port, make sure
the printer is attached to the
correct one.
The printer is on a network
and is not receiving a signal.
Disconnect the printer from
the network and attach it
directly to a computer with a
parallel cable. Print a job you
know works. If it prints
properly, check with your
network administrator.
The printer is not receiving
power.
If no lights are on, check the
power cord connections.
Check the power switch.
Check the power source.
Troubleshooting General Printing Problems (continued)
Symptom
Possible Cause
Solution