HP 9200C HP 9200c Digital Sender - Support Guide - Page 102

Verifying an LDAP address, Troubleshooting the LDAP Find Settings process, LDAP Server Bind Method - default username password

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NOTE NOTE Verifying an LDAP address Use this procedure to verify that the LDAP server address you are using is valid. 1. Open a Web browser. 2. Type LDAP://[hostname or IP address of LDAP server] into the browser address box, using the host name or IP address of the LDAP server you are using for digital sending. 3. Press Enter. If the Find People dialog box appears, the LDAP server address is valid. If the dialog box does not appear, contact your network administrator to verify that the server is functioning. Troubleshooting the LDAP Find Settings process When you click the Find Settings button on the Authentication tab, the program uses the entries in the Accessing the LDAP Server and Searching the Database sections of the tab to find the correct settings for your LDAP server. Setting or changing these entries can affect the success of the Find Settings process. Try the following settings: 1. Select Anonymous from the LDAP Server Bind Method drop-down list, and then delete any data from the Search Root text box so that it is blank. 2. Click Find Settings. 3. Click Test and type a user name and password to test the software's ability to retrieve an e-mail address. If the test succeeds, your LDAP configuration is complete. If the test fails, continue on to Step 4. 4. Select Simple or Windows Negotiated (SPNEGO) from the LDAP Server Bind Method drop-down list. Select Use MFP user's credentials. If you are troubleshooting LDAP settings on the Addressing tab, or in the Configure MFP Addressing settings, the options displayed are slightly different. If you use the Simple or Windows Negotiated bind method, you must specify a username and password. 5. Click Find Settings. 6. Click Test and type a user name and password to test the software's ability to retrieve an e-mail address. If the test succeeds, your LDAP configuration is complete. If the test fails, consult with your network administrator. The attributes in the Find MFP user in database section of the Authentication tab match what the user types in at the device control panel to a unique user record in the LDAP database. You can select Exchange 5.5 Defaults or Active Directory Defaults from the MFP user information retrieval drop-down list to use the default settings for these server types. You must have some knowledge of the LDAP database structure in order to use the Custom option. If the Custom option is selected, you can either type in or select an entry in the Using the LDAP attribute of... field. This must correspond to what is selected in the match the MFP user login ID... field below it. 94 Chapter 4 Troubleshooting ENWW

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Verifying an LDAP address
Use this procedure to verify that the LDAP server address you are using is valid.
1.
Open a Web browser.
2.
Type
LDAP://[hostname or IP address of LDAP server]
into the browser
address box, using the host name or IP address of the LDAP server you are using for
digital sending.
3.
Press
Enter
. If the
Find People
dialog box appears, the LDAP server address is valid. If
the dialog box does not appear, contact your network administrator to verify that the
server is functioning.
Troubleshooting the LDAP Find Settings process
When you click the
Find Settings
button on the
Authentication
tab, the program uses the
entries in the
Accessing the LDAP Server
and
Searching the Database
sections of the
tab to find the correct settings for your LDAP server. Setting or changing these entries can
affect the success of the Find Settings process. Try the following settings:
1.
Select
Anonymous
from the
LDAP Server Bind Method
drop-down list, and then
delete any data from the
Search Root
text box so that it is blank.
2.
Click
Find Settings
.
3.
Click
Test
and type a user name and password to test the software's ability to retrieve
an e-mail address. If the test succeeds, your LDAP configuration is complete. If the test
fails, continue on to Step 4.
4.
Select
Simple
or
Windows Negotiated (SPNEGO)
from the
LDAP Server Bind
Method
drop-down list. Select
Use MFP user's credentials
.
NOTE
If you are troubleshooting LDAP settings on the
Addressing
tab, or in the Configure MFP
Addressing settings, the options displayed are slightly different. If you use the Simple or
Windows Negotiated bind method, you must specify a username and password.
5.
Click
Find Settings
.
6.
Click
Test
and type a user name and password to test the software's ability to retrieve
an e-mail address. If the test succeeds, your LDAP configuration is complete. If the test
fails, consult with your network administrator.
NOTE
The attributes in the
Find MFP user in database
section of the
Authentication
tab match
what the user types in at the device control panel to a unique user record in the LDAP
database. You can select
Exchange 5.5 Defaults
or
Active Directory Defaults
from the
MFP user information retrieval
drop-down list to use the default settings for these server
types. You must have some knowledge of the LDAP database structure in order to use the
Custom
option. If the
Custom
option is selected, you can either type in or select an entry in
the
Using the LDAP attribute of...
field. This must correspond to what is selected in the
match the MFP user login ID...
field below it.
94
Chapter 4 Troubleshooting
ENWW