HP 9200C HP 9200c Digital Sender - Support Guide - Page 87

Control-panel error messages, ADF Skew Error

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Control-panel error messages These error messages can appear on the digital-sender control-panel display. Use the instructions to clear the error message, if necessary. Error message Explanation or action needed Address book is full. To add an address, you must first delete an address. You cannot add another address to the address book because it is full. The address book is limited to 200,000 entries. You can delete addresses by touching the Edit button on the control-panel Address Book screen and then selecting the Delete option. Access denied You are trying to use a feature or access a folder that you do not have authorization to use. If you are trying to access a folder, verify that the folder is set up to be shared. ADF COVER OPEN Close the ADF cover. ADF Empty You must have a document in the ADF or on the glass before you can begin a digital-send operation. ADF Overfill Too many sheets have been put into the ADF. Remove some of the sheets. Up to 50 sheets of paper can be put into the ADF, with a maximum height of 5 mm (0.2 inch). ADF Paper Jam A jam has occurred in the ADF. See the Jams section at the beginning of this chapter. ADF Pick Error Make sure that your original contains no more than 50 pages. See the Jams section at the beginning of this chapter. Check on the status of the rollers and clean them if necessary. See To clean the ADF rollers. ADF Skew Error Make sure that the paper guides are aligned on the sides of the originals, and that all of the originals are the same size. Follow the instructions in the onscreen dialog box. See the Jams section at the beginning of this chapter. Authentication information is incorrect. Please re-enter information. The user name or password that you used is incorrect. Type the information again. Verify that the settings on the Authentication tab of the HP MFP DSS Configuration Utility are correct for your network. Authentication Required A username and password are required in order to gain access to the feature you selected. ENWW Control-panel error messages 79

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Control-panel error messages
These error messages can appear on the digital-sender control-panel display. Use the
instructions to clear the error message, if necessary.
Error message
Explanation or action needed
Address book is full. To add an address, you
must first delete an address.
You cannot add another address to the address
book because it is full. The address book is
limited to 200,000 entries. You can delete
addresses by touching the
Edit
button on the
control-panel
Address Book
screen and then
selecting the
Delete
option.
Access denied
You are trying to use a feature or access a folder
that you do not have authorization to use. If you
are trying to access a folder, verify that the folder
is set up to be shared.
ADF COVER OPEN
Close the ADF cover.
ADF Empty
You must have a document in the ADF or on the
glass before you can begin a digital-send
operation.
ADF Overfill
Too many sheets have been put into the ADF.
Remove some of the sheets. Up to 50 sheets of
paper can be put into the ADF, with a maximum
height of 5 mm (0.2 inch).
ADF Paper Jam
A jam has occurred in the ADF. See the
Jams
section at the beginning of this chapter.
ADF Pick Error
Make sure that your original contains no more
than 50 pages. See the
Jams
section at the
beginning of this chapter.
Check on the status of the rollers and clean
them if necessary. See
To
clean
the
ADF
rollers
.
ADF Skew Error
Make sure that the paper guides are aligned on
the sides of the originals, and that all of the
originals are the same size. Follow the
instructions in the onscreen dialog box. See the
Jams
section at the beginning of this chapter.
Authentication information is incorrect.
Please re-enter information.
The user name or password that you used is
incorrect. Type the information again.
Verify that the settings on the
Authentication
tab of the HP MFP DSS Configuration Utility are
correct for your network.
Authentication Required
A username and password are required in order
to gain access to the feature you selected.
ENWW
Control-panel error messages
79