HP 9200C HP 9200c Digital Sender - Support Guide - Page 94

HP MFP DSS Configuration Utility error messages

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HP MFP DSS Configuration Utility error messages The following table lists and explains messages that might appear on the screen while you are using the HP MFP DSS Configuration Utility. If the problem persists, contact an authorized HP dealer. Message Description and actions is not responding or is not a valid SMTP gateway server. The named computer is either not currently running, not available through the network, or not running as an SMTP gateway. ● Make sure the computer is turned on, available through the network, and running as an SMTP gateway. Access violation. Read access is denied. The HP MFP DSS Configuration Utility could not read from the specified folder on the specified file server. ● Make sure the folder exists. ● Make sure you have read permission for the folder. Access violation. Unable to log off from the file server. The HP MFP DSS Configuration Utility could not logoff from the specified file server. ● Try testing the file server again to make sure that it is still running and available through the network. Access violation. Unable to log on to the file server. The HP MFP DSS Configuration Utility could not logon to the specified file server. ● Make sure you entered valid logon credentials to gain access to the file server. ● Make sure the file server is running (if not the local computer). ● Make sure the file server is available through the network (if not the local computer). Access violation. Write access is denied. The HP MFP DSS Configuration Utility could not write to the specified folder on the specified file server. ● Make sure the folder exists. ● Make sure you have write permission for the folder. 86 Chapter 4 Troubleshooting ENWW

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HP MFP DSS Configuration Utility error messages
The following table lists and explains messages that might appear on the screen while you
are using the HP MFP DSS Configuration Utility. If the problem persists, contact an
authorized HP dealer.
Message
Description and actions
<computer network name> is not responding
or is not a valid SMTP gateway server.
The named computer is either not currently
running, not available through the network, or
not running as an SMTP gateway.
●
Make sure the computer is turned on,
available through the network, and running
as an SMTP gateway.
Access violation. Read access is denied.
The HP MFP DSS Configuration Utility could not
read from the specified folder on the specified
file server.
●
Make sure the folder exists.
●
Make sure you have read permission for the
folder.
Access violation. Unable to log off from the
file server.
The HP MFP DSS Configuration Utility could not
logoff from the specified file server.
●
Try testing the file server again to make
sure that it is still running and available
through the network.
Access violation. Unable to log on to the file
server.
The HP MFP DSS Configuration Utility could not
logon to the specified file server.
●
Make sure you entered valid logon
credentials to gain access to the file server.
●
Make sure the file server is running (if not
the local computer).
●
Make sure the file server is available
through the network (if not the local
computer).
Access violation. Write access is denied.
The HP MFP DSS Configuration Utility could not
write to the specified folder on the specified file
server.
●
Make sure the folder exists.
●
Make sure you have write permission for the
folder.
86
Chapter 4 Troubleshooting
ENWW