HP ENVY 6400e User Guide - Page 104

Media, Quality Settings, Print & Scan, Set Preferences, Maintain Your Printer, Align Cartridges

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To improve print quality (Windows) 1. Make sure you are using original HP cartridges. 2. Check the paper type. For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For more information, see Paper basics on page 24. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper from curling. 3. Check the printer software to make sure you have selected the appropriate paper type from the Media drop-down list and print quality from the Quality Settings drop-down list. In the printer software, click Print & Scan , and then click Set Preferences to access the print properties. 4. Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels on page 69. If the cartridges are low on ink consider replacing them. 5. Align the cartridges. To align the cartridges a. Load letter or A4 unused plain white paper into the paper tray. b. Open the printer software. For more information, see Open the HP printer software (Windows) on page 41. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. The printer toolbox appears. d. Click Align Cartridges on the Device Services tab. The printer prints an alignment page. e. Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment sheet later. 6. Print a diagnostics page if the cartridges are not low on ink. To print a diagnostics page a. Load letter or A4 unused plain white paper into the paper tray. b. Open the printer software. For more information, see Open the HP printer software (Windows) on page 41. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. 98 Chapter 9 Solve a problem ENWW

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To improve print quality (Windows)
1.
Make sure you are using original HP cartridges.
2.
Check the paper type.
For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For
more information, see
Paper basics
on page
24
.
Always make sure the paper you are printing on is flat. For best results when printing images, use HP
Advanced Photo Paper.
Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool,
dry place. When you are ready to print, remove only the paper you plan to use immediately. When you
have finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper
from curling.
3.
Check the printer software to make sure you have selected the appropriate paper type from the
Media
drop-down list and print quality from the
Quality Settings
drop-down list.
In the printer software, click
Print & Scan
, and then click
Set Preferences
to access the print properties.
4.
Check the estimated ink levels to determine if the cartridges are low on ink.
For more information, see
Check the estimated ink levels
on page
69
. If the cartridges are low on ink
consider replacing them.
5.
Align the cartridges.
To align the cartridges
a.
Load letter or A4 unused plain white paper into the paper tray.
b.
Open the printer software. For more information, see
Open the HP printer software (Windows)
on page
41
.
c.
In the printer software, click
Print & Scan
and then click
Maintain Your Printer
to access the
printer toolbox.
The printer toolbox appears.
d.
Click
Align Cartridges
on the
Device Services
tab.
The printer prints an alignment page.
e.
Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment
sheet later.
6.
Print a diagnostics page if the cartridges are not low on ink.
To print a diagnostics page
a.
Load letter or A4 unused plain white paper into the paper tray.
b.
Open the printer software. For more information, see
Open the HP printer software (Windows)
on page
41
.
c.
In the printer software, click
Print & Scan
and then click
Maintain Your Printer
to access the
printer toolbox.
98
Chapter 9
Solve a problem
ENWW