HP ENVY 6400e User Guide - Page 117

If the residue does not come off using distilled water, try using isopropyl rubbing alcohol.

Page 117 highlights

2. Lift the document feeder input tray. This provides easy access to the rollers (1) and separator pad (2). 1 Rollers 2 Separator pad 3. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth. 4. Use the damp cloth to wipe any residue off the rollers or separator pad. NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol. 5. Close the cover of the document feeder. ENWW Maintain the printer 111

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2.
Lift the document feeder input tray.
This provides easy access to the rollers (1) and separator pad (2).
1
Rollers
2
Separator pad
3.
Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
4.
Use the damp cloth to wipe any residue off the rollers or separator pad.
NOTE:
If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
5.
Close the cover of the document feeder.
ENWW
Maintain the printer
111