HP ENVY 6400e User Guide - Page 44

Tips for setting up and using a wireless printer, Learn about the HP Print and Scan Doctor.

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Tips for setting up and using a wireless printer Use the following tips to set up and use a wireless printer: ● When setting up the wireless networked printer using a computer, make sure: - Your wireless router or access point is powered on. - You computer is connected to a wireless network (not using an Ethernet cable). - The printer is in the AWC setup mode. The printer searches for wireless routers, then lists the detected network names on the computer. ● If your computer or mobile device is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN before you can access any other device on your network, including the printer. ● Learn more about configuring your network and the printer for wireless printing. Click here to go online for more information. ● Learn how to find your network security settings. Click here to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more information. NOTE: This utility is only available for Windows operating system. ● Use the HP online firewall troubleshooter to determine if a firewall or antivirus program is preventing your computer from connecting to the printer and find resolutions. 38 Chapter 3 Connect your printer ENWW

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Tips for setting up and using a wireless printer
Use the following tips to set up and use a wireless printer:
●
When setting up the wireless networked printer using a computer, make sure:
–
Your wireless router or access point is powered on.
–
You computer is connected to a wireless network (not using an Ethernet cable).
–
The printer is in the AWC setup mode.
The printer searches for wireless routers, then lists the detected network names on the computer.
●
If your computer or mobile device is connected to a Virtual Private Network (VPN), you need to
disconnect from the VPN before you can access any other device on your network, including the printer.
●
Learn more about configuring your network and the printer for wireless printing.
Click here to go online
for more information
.
●
Learn how to find your network security settings.
Click here to go online for more information.
●
Learn about the HP Print and Scan Doctor.
Click here to go online for more information.
NOTE:
This utility is only available for Windows operating system.
●
Use the
HP online
firewall
troubleshooter
to determine if a firewall or antivirus program is preventing
your computer from connecting to the printer and find resolutions.
38
Chapter 3
Connect your printer
ENWW