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HP LaserJet 8000 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 144

Problem Solving, Overview

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Chapter 5 Problem Solving 144 5 Problem Solving Overview This chapter will help you to solve printer problems. Clearing Paper Jams (see page 146) Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understanding Printer Messages Many different messages can appear on the printer's control panel display. Some messages tell the printer's current status, such as INITIALIZING. Other messages require an action, such as CLOSE TOP COVER. Many of these messages are self-explanatory. However, some messages indicate a problem with the printer, or require further action or description. This section lists these types of messages, and tells what to do if a message persists. Overview

Section	Page
Introduction	17
Navigation Features	18
Text Conventions	20
Additional Features of Acrobat Reader	21
Tips for Use	23
Printer Basics	24
Overview	24
Printer Features and Benefits	25
Printer Information	29
Configurations	29
Printer Parts and Locations	31
Accessories and Supplies	33
Suggested Accessories	34
Ordering Information	36
Control Panel Layout	44
Control Panel Lights	45
Configuration Page	45
Control Panel Keys	46
Control Panel Menus	48
LEDs Status Interpretation	50
Printer Software	52
Printer Drivers	55
Software for Windows	58
Installing Windows Printing Software (CD)	59
Installing Network Software	61
Installing Macintosh Printing Software	62
Software for Macintosh Computers	69
Software for Networks	71
Printing Tasks	75
Overview	75
Selecting the Input Tray	76
Loading Tray 1	76
Loading Trays 2, 3, and the Optional 2 x 500-sheet...	80
Loading the Optional 2000-sheet Input Tray (Tray4...	84
Selecting the Output Bin	88
Printing to the Standard Output Bin	90
Printing to the Left Output Bin	92
Printing to a Mailbox	93
Using the Stapler	98
Loading Staple Cartridges	98
Stapling Documents	100
Printing Both Sides of Paper (Optional Duplex Prin...	102
Printing Envelopes	107
Feeding Envelopes Automatically (Optional Envelope...	107
Inserting the Envelope Feeder	109
Loading Envelopes into the Envelope Feeder	110
Printing Envelopes from Tray 1	111
Printing Special Paper	114
Printing Letterhead or Preprinted Paper	114
Printing Labels	115
Printing Transparencies	117
Customsize Paper in Tray 1	118
Printing Cards, Customsize and Heavy Paper	121
Advanced Printing Tasks	124
Overview	124
Using Features in the Printer Driver	125
Different First Page	128
Printing Multiple Pages on One Sheet of Paper	130
Customizing Tray 1 Operation	131
Tray 1 Mode=First	131
Tray 1 Mode=Cassette	132
Manually Feeding Paper from Tray 1	133
Printing by Type and Size of Paper	134
Benefits of Printing by Type and Size of Paper	134
Printer Maintenance	136
Overview	136
Managing the Toner Cartridge	137
HP Policy on Non-HP Toner Cartridges	137
Toner Cartridge Storage	137
Toner Cartridge Life Expectancy	138
Continue Printing When Toner is Low	139
Cleaning the Printer	141
Problem Solving	144
Overview	144
Clearing Paper Jams	146
Clearing Jams from the Input Tray Areas	148
Clearing Jams from the Optional Duplex Printing Ac...	157
Clearing Jams from the Top Cover Area	159
Clearing Jams from the Output Areas	160
Clearing Jams from the Stapler	164
Solving Repeated Paper Jams	166
Understanding Printer Messages	168
Correcting Output Quality Problems	186
Troubleshooting Checklist	188
Determining Printer Problems	189
Software, Computer, and Printer Interface Problems...	191
Cabling Configurations	210
Selecting an alternate PPD	219
Communicating with an Optional HP JetDirect 600N P...	221
Checking the Printer’s Configuration	227
Configuration Page	228
Configuration Page	229
Menu Map	231
PCL or PS Font List	232
File Directory Page	234
Event Log Page	235
Service and Support	236
Overview	236
Hewlett-Packard limited warranty statement	237
Service During and After the Warranty Period	239
Limited Warranty for Toner Cartridge Life	240
HP Software License Terms	242
Worldwide Sales and Service Offices	245
Specifications	253
Overview	253
Paper Specifications	254
Supported Sizes of Paper for Input and Output	256
Supported Types of Paper	259
Labels	265
Transparencies	266
Envelopes	267
Card Stock and Heavy Paper	271
Printer Specifications	273
Physical Dimensions	273
Environmental Specifications	276
Control Panel Menus	279
Overview	279
Information Menu	281
Paper Handling Menu	283
Print Quality Menu	287
Printing Menu	290
Configuration Menu	295
I/O Menu	302
EIO Menu (8000N/8000DN)	305
Resets Menu	308
Printer Memory and Expansion	310
Overview	310
Installing Memory	312
Checking Memory Installation	315
Adjusting Memory Settings	316
Installing EIO Cards/Mass Storage	320
Printer Commands	321
Overview	321
Understanding PCL Printer Command Syntax	323
Combining Escape Sequences	324
Entering Escape Characters	325
Selecting PCL Fonts	326
Common PCL Printer Commands	327
Multibin Mailbox Commands	335
Regulatory Information	340
Overview	340
FCC Regulations	341
Environmental Product Stewardship	342
Protecting the Environment	342
Material Safety Data Sheet	346
Environmental Conformity	347
Declaration of Conformity	349
Safety Statements	353
Laser Safety Statement	353
Canadian DOC Regulations	353
VCCI Statement (Japan)	354
Korean EMI statement	354
Laser Statement for Finland	355