HP LaserJet 8000 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 195
Problem Solving, Determining Printer Problems
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Chapter 5 Problem Solving 195 Printing is Incomplete or Incorrect (continued) Garbled pages print, there are overprints, or only a portion of a page prints. z Ensure that your software application is configured for the correct printer. z Replace the printer interface (I/O) cable with a cable you know works to see if the cable is defective. z Your parallel printer cable might be defective. Use a high-quality cable; see page 36 for an HP cable part number. z Set the PERSONALITY item in the Configuration Menu to AUTO (page 295). The printer may have been set to PCL and a PS job was sent to the printer, or vice versa. z Data sent to the printer may be corrupt. Try sending another file to see if it prints. The job was not duplexed. z Make sure that you are using the correct paper size (page 254). z You may need to add more printer memory (page 312). Data is missing, but there z Check your software application to be sure the print file contains are no printer messages. no errors. z Check your cable to ensure that it is securely connected to both the printer and the computer. z Your parallel printer cable may be defective. Use a high-quality cable; see page 36 for an HP cable part number. Determining Printer Problems