HP LaserJet 8000 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 217

Chapter 5 Problem Solving 217 Macintosh Problem Solving The Macintosh computer is not communicating with the printer. z Make sure the printer's control panel displays READY. z Make sure the correct printer driver is selected in the Chooser. (There will be an icon beside the name.) z If the printer resides on a network with multiple zones, make sure the correct zone is selected in the AppleTalk Zones box in the Chooser. z Make sure the correct printer has been chosen in the Chooser by printing a configuration page (page 228). Make sure the name of the printer displayed on the configuration page matches the printer in the Chooser. z Make sure AppleTalk is active. (Select this in the Chooser.) z Make sure the computer and printer are on the same network. From Control Panels in the Apple menu, select the Network (or the AppleTalk) control panel and then choose the correct network (for example, LocalTalk or EtherTalk). Auto Setup did not automatically set up the printer. z Set up the printer manually by selecting Configure. z Reinstall the printer software (page 62). z Select an alternate PPD (page 219). z The PPD might have been renamed. If so, select the renamed PPD (page 219). The printer driver icon Make sure the LaserWriter Chooser extension resides in the does not appear in the Extensions folder. If it is not present anywhere on your system, Chooser. then obtain the Macintosh LaserWriter driver from Apple. Determining Printer Problems