HP LaserJet 8000 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 202

Chapter 5 Problem Solving 202 Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued) Cannot access Tray 4. Ensure that the paper tray guides are adjusted correctly for the paper size you are using (page 84). Printer does not recognize Tray 4. z Ensure the Optional 2000-sheet Input Tray has been configured in the printer driver. Refer to page 52 for more information on accessing the printer driver. z Turn the printer off and then back on. z Ensure that the cable from the Tray 4 base is plugged into the printer. If not, turn the printer off and plug the cable into the printer, then turn the printer back on. See page 210 for cabling configurations. z Make sure the power cord is plugged into Tray 4. See page 210 for cabling configurations. z If the printer still does not recognize Tray 4, contact your dealer or authorized HP service provider. Paper is not going to the z Verify that the correct output bin is selected in the printer diver. For correct output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 256 for more information on paper specifications. Determining Printer Problems